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Workiz

Field Service Software

4.2

Visit Website Workiz_wesite

About Workiz

Workiz field service management software is designed to make the operations of small and medium-sized businesses easier. The software helps businesses automate, simplify and streamline their daily tasks, such as scheduling, invoicing, inventory management, reporting and customer communication. Workiz is useful for many different service professionals, such as locksmiths, electricians, plumbers, pest control, cleaning services and pest control businesses. Since the software is cloud-based, the special feat... Workiz field service management software is designed to make the operations of small and medium-sized businesses easier. The software helps businesses automate, simplify and streamline their daily tasks, such as scheduling, invoicing, inventory management, reporting and customer communication. Workiz is useful for many different service professionals, such as locksmiths, electricians, plumbers, pest control, cleaning services and pest control businesses. Since the software is cloud-based, the special feature is that the software can be accessed from anywhere, whether you are in the office or in the field. The software also provides many other tools such as business analytics and reporting systems through which you can analyze the growth of your business. Read more

Workiz Overall Ratings

Overall

4.2

Popularity

4.3

Ease of use

4.5

Pricing score

4.5

Mobile App

3.75

Customer support

4.5

Features

4.2

Workiz Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Audit management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Real time chat

Reminder

Custom Template (Email and job card)

Purchase order supplier management

Multi Location Inventory

Workiz Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.6

Pros

Super simple and user friendly. Very easy to navigate through.
Capterra

Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra

GetApp

Software Rating site

Overall

4.6

Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp

Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp

Software Advice

Software Rating site

Overall

4.6

Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice

Cons

trouble understanding the estimate vs job input.
Software Advice

Software Rating site

Overall

4.6

Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2

Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2