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Verizonconnect

Field Service Software

3.3

Visit Website Verizonconnect_wesite

About Verizonconnect

Verizonconnect is a very comprehensive field service management software, this software has been specially developed to make field operations effective. Every feature has been designed in such a way without any error that any field businessman can use it properly for his field work and manage all his work digitally. Because this software has been created to complete important tasks like tracking, scheduling and reporting in a systematic manner. The most special feature of this software is real time tracking,... Verizonconnect is a very comprehensive field service management software, this software has been specially developed to make field operations effective. Every feature has been designed in such a way without any error that any field businessman can use it properly for his field work and manage all his work digitally. Because this software has been created to complete important tasks like tracking, scheduling and reporting in a systematic manner. The most special feature of this software is real time tracking, the location of the field worker and the status of the work can be easily tracked through GPS technology. The drag and drop function makes it easy to assign field work. The route optimization feature helps the field worker a lot in reaching the job location on time and saving time. Data can be accessed from anywhere with this cloud-based software. Read more

Verizonconnect Overall Ratings

Overall

3.3

Popularity

3.8

Ease of use

3.4

Pricing score

2.8

Mobile App

3.5

Customer support

2.7

Features

3.9

Verizonconnect Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

Employee Time sheet

Reporting & Analytics

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Geofencing

Multi Location Inventory

Verizonconnect Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

3.2

Pros

Extremely easy to use, Granular functionality for alerts, personalizable dashboards, Great monitoring features.
Capterra

Cons

The day to day tasks and the bulk tasks need an upgrade. Things that other platforms do VZW needs to do
Capterra

GetApp

Software Rating site

Overall

3.2

Pros

Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.
GetApp

Cons

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.
GetApp

Software Advice

Software Rating site

Overall

3.2

Pros

Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.
Software Advice

Cons

Product enhancement of certain issues. Example, more than one email address, speed of program when changing on the dashboard.
Software Advice

Software Rating site

Overall

3.8

Pros

Nothing, they suck at everything. They can't help you with anything.
G2

Cons

Everything sucks, customer service sucks, they can't help you at all. Worst company ever, customer service sucks and they charge you for additional devices. When you find out and try getting your money back they can’t help you at all and go around saying they will escalate the case. I was charged for 2 additional devices for an entire year. Try getting my money back, they never call me back.
G2