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Verizonconnect

Field Service Software

3.3

Visit Website Verizonconnect_wesite

About Verizonconnect

Verizon Connect gives businesses the knowledge and insights they need to streamline their processes and spur expansion. Verizon Connect properly assesses a user's fleet's performance through a cloud-based, end-to-end solution, reveals hidden expenses and potential for greater efficiency, and gives users the tools they need to manage service more effectively with real-time alerts and data. Verizon Connect meets your expectations whether you want to monitor safety, compliance, or productivity in an effectiv... Verizon Connect gives businesses the knowledge and insights they need to streamline their processes and spur expansion. Verizon Connect properly assesses a user's fleet's performance through a cloud-based, end-to-end solution, reveals hidden expenses and potential for greater efficiency, and gives users the tools they need to manage service more effectively with real-time alerts and data. Verizon Connect meets your expectations whether you want to monitor safety, compliance, or productivity in an effective, digital method. By decreasing idling and needless fuel use, it lowers expenditures. Additionally, AI-powered dash cams can increase security, lessen accidents, and dispel bogus claims. Improved fleet activity visibility will boost productivity. Read more

Verizonconnect Overall Ratings

Overall

3.3

Popularity

3.8

Ease of use

3.4

Pricing score

2.8

Mobile App

3.5

Customer support

2.7

Features

3.9

Verizonconnect Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

Employee Time sheet

Reporting & Analytics

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Geofencing

Multi Location Inventory

Verizonconnect Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

3.2

Pros

Extremely easy to use, Granular functionality for alerts, personalizable dashboards, Great monitoring features.
Capterra

Cons

The day to day tasks and the bulk tasks need an upgrade. Things that other platforms do VZW needs to do
Capterra

GetApp

Software Rating site

Overall

3.2

Pros

Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.
GetApp

Cons

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.
GetApp

Software Advice

Software Rating site

Overall

3.2

Pros

Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.
Software Advice

Cons

Product enhancement of certain issues. Example, more than one email address, speed of program when changing on the dashboard.
Software Advice

Software Rating site

Overall

3.8

Pros

Nothing, they suck at everything. They can't help you with anything.
G2

Cons

Everything sucks, customer service sucks, they can't help you at all. Worst company ever, customer service sucks and they charge you for additional devices. When you find out and try getting your money back they can’t help you at all and go around saying they will escalate the case. I was charged for 2 additional devices for an entire year. Try getting my money back, they never call me back.
G2