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Upkeep

Field Service Software

4.2

Visit Website Upkeep_wesite

About Upkeep

UpKeep is an Asset Operations Management solution that helps businesses scale by giving each Maintenance and Dependability group the tools and data they need to run Operations productively and really. A cloud-based CMMS (computerized maintenance management system) designed to be used on cell phones and suitable for a range of industries including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, schooling, and more. The system allows users to m... UpKeep is an Asset Operations Management solution that helps businesses scale by giving each Maintenance and Dependability group the tools and data they need to run Operations productively and really. A cloud-based CMMS (computerized maintenance management system) designed to be used on cell phones and suitable for a range of industries including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, schooling, and more. The system allows users to manage maintenance planning and work orders in a hurry, with tools for work order creation, prioritization, signature capture, image annotation, asset data import, barcode scanning, inventory management, chat and collaboration, invoice creation, and more. UpKeep's field service management software is a cutting edge maintenance and asset management solution for your group. From your desktop to your telephone and even your tablet, UpKeep is easily accessible from anywhere whenever. Make work orders in a hurry, get notifications when tasks are refreshed, and get alerts straight from your application when assets go down making your business run more proficiently than ever previously. Read more

Upkeep Overall Ratings

Overall

4.2

Popularity

4.2

Ease of use

4.6

Pricing score

4.5

Mobile App

3.7

Customer support

4.8

Features

3.4

Upkeep Features

Work order management

Job Scheduling

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

Audit management

CRM (Lead/ Request/ Booking)

Reporting & Analytics

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Purchase order supplier management

Upkeep Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.7

Pros

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Capterra

Cons

The initial challenge is determining the depth at which to utilise this software most effectively. Whenever an organisation chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Capterra

GetApp

Software Rating site

Overall

4.6

Pros

Easy to bring technicians onto the system, most technicians are up & using system proficiently in 5 days or less.
GetApp

Cons

The cost per user is steep for small businesses.
GetApp

Software Rating site

Overall

4.5

Pros

I can oversee my workload, prioritize and update jobs as needed, and set filters to speed up visibility for my needs. I like the notifications that are what are really helpful for my day to day work schedule. Also, others on my team have visibility to my work load so we avoid doubling up doing the same job.
G2

Cons

I am still learning this program daily, so I can't specify anything I dislike. I constantly find little tricks that help streamline my personal needs and the companies. Occasionally on small tasks I feel that I spend more time entering data than I do just doing the work.
G2