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ThermoGrid

Field Service Software

4.1

Visit Website ThermoGrid_wesite

About ThermoGrid

ThermoGrid is a cloud-based field service software developed specifically for HVAC businesses. This software enables businesses to manage their workloads with special features such as lead generation, marketing, scheduling and dispatching, inventory management, payroll, and invoicing. The smart dispatching feature of this software automatically assigns the appropriate technician to a service location based on the technician's real-time location and expertise, thus improving customer experience. The GPS featu... ThermoGrid is a cloud-based field service software developed specifically for HVAC businesses. This software enables businesses to manage their workloads with special features such as lead generation, marketing, scheduling and dispatching, inventory management, payroll, and invoicing. The smart dispatching feature of this software automatically assigns the appropriate technician to a service location based on the technician's real-time location and expertise, thus improving customer experience. The GPS features of the mobile app of this software track the routes of employees to service sites and keep a record of their interactions with customers. Read more

ThermoGrid Overall Ratings

Overall

4.1

Popularity

3.8

Ease of use

4.2

Pricing score

4.5

Customer support

4.5

Features

3.5

ThermoGrid Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Calendar with drag and drop

Payment collection in the field

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Purchase order supplier management

ThermoGrid Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.5

Pros

The ability to automate many of our daily tasks and customer touch points.
Capterra

Cons

I really wish we had found Thermogrid sooner.
Capterra

GetApp

Software Rating site

Overall

4.5

Pros

This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.
GetApp

Cons

We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training.
GetApp