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Successware

Field Service Software

3.4

Visit Website Successware_wesite

About Successware

All-in-one software to manage dispatching, customer information, service agreements, accounting, sales leads, and more. Our industry-driving portable field service solutions, Successware Versatile, permits specialists to completely run their positions from the field including time stamping, invoicing and payment processing which are all synchronised into Successware continuously. Full functional and accounting reports will permit you to break down and manage your business permitting you to accomplish higher ... All-in-one software to manage dispatching, customer information, service agreements, accounting, sales leads, and more. Our industry-driving portable field service solutions, Successware Versatile, permits specialists to completely run their positions from the field including time stamping, invoicing and payment processing which are all synchronised into Successware continuously. Full functional and accounting reports will permit you to break down and manage your business permitting you to accomplish higher benefits. Successware is a business management software intended to help electrical, plumbing, HVAC, and roofing professionals manage booking, accounting, sales, marketing, and other operations. The customer relationship management (CRM) module empowers home service workers for hire to gather customer information including address, phone number, equipment age and condition, membership status, and repair history. Read more

Successware Overall Ratings

Overall

3.4

Popularity

3.8

Ease of use

3.6

Pricing score

4.0

Mobile App

2.6

Customer support

4.3

Features

2.6

Successware Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

CRM (Lead/ Request/ Booking)

Reporting & Analytics

Payment collection in the field

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Purchase order supplier management

Successware Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.1

Pros

I really like to have all aspects of the job coordinated within SW21. From the scheduling, to the billing, to the vendor invoices, it all ties together centered around the job. I think the accounting program within SW21 is very efficient.
Capterra

Cons

There are a few small things I would like to see tweeked but not enough to have called about it. For the most part, I am very happy with the program.
Capterra

GetApp

Software Rating site

Overall

4.1

Pros

Love the ability for the employees in the field and in the office to share and enter data.
GetApp

Cons

There are some limitations within the boundaries of the developers who created the software. Such as we've had problems adding simple HTML img tags to the automated Successware21 customer emails.
GetApp

Software Advice

Software Rating site

Overall

4.1

Pros

I have been using this software for my company's service-based business, and I can confidently say that it helps lots to manage my operations. The software allows me to effortlessly create and manage appointments, assign jobs to technicians, and track their progress in real-time.
Software Advice

Cons