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Smart Service

Field Service Software

3.2

Visit Website Smart Service_wesite

About Smart Service

Smart Service is a direct QuickBooks add-on that adds scheduling, dispatching, and more, making QuickBooks into a one-stop search for all the administrative requirements facing the cutting edge field service company. In addition, the portable Smart Service framework expands QuickBooks with client management, work orders, directing, time tracking, stock, estimates, digital structures, workforce tracking, service histories, and many other easy-to-use features. Smart Service will help: Manage customers,Schedule... Smart Service is a direct QuickBooks add-on that adds scheduling, dispatching, and more, making QuickBooks into a one-stop search for all the administrative requirements facing the cutting edge field service company. In addition, the portable Smart Service framework expands QuickBooks with client management, work orders, directing, time tracking, stock, estimates, digital structures, workforce tracking, service histories, and many other easy-to-use features. Smart Service will help: Manage customers,Schedule jobs, Handle paperwork, Dispatch new work orders, Optimize travel routes, Track employee progress, Track vehicle use, Manage assets, Analyze marketing, Document work with pictures. Because Smart Service works as a direct QuickBooks add-on, all work done in Smart Service gets duplicated in QuickBooks in real time. Smart Service kills twofold data section and lets service organisations keep all their work in one centralised location. Organisations in HVAC, plumbing, electrician, pest control, appliance repair, chimney, IT service, construction, document destruction, fire protection, irrigation, lawn care, landscaping, pool service, property management, and endless other field service specializations use Smart Service to go portable, get organized, increase effectiveness, and eliminate waste. Read more

Smart Service Overall Ratings

Overall

3.2

Popularity

4.1

Ease of use

4.2

Pricing score

4.2

Customer support

4.3

Features

2.8

Smart Service Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Appointment management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Job Automation or recurring

Payment collection in the field

Customer mobile app

Call history/ Service history

Electronic signature

Custom Template (Email & job card)

Purchase order supplier management

Smart Service Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.3

Pros

The ease of moving jobs and seeing jobs, the interaction with Quickbooks is superb. Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.
Capterra

Cons

I bought it out right paid on it for three years and it was worthless to me on the old computer. They didn’t even have anybody that could give me a password to open it up.
Capterra

GetApp

Software Rating site

Overall

4.3

Pros

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.
GetApp

Cons

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.
GetApp

Software Advice

Software Rating site

Overall

4.3

Pros

Smart Service has streamlined and simplified our scheduling processes, service and billing. It has cut my paperwork down by half, allowing me to get other business tasks done that were going by the wayside.
Software Advice

Cons

The first year, it was difficult flipping back and forth between Quickbooks and SmartService, until we built up a history on our customers.
Software Advice

Software Rating site

Overall

4.2

Pros

Their customer service is so helpful. They go above and beyond to solve our issues. The software itself is so functional, ease of use is undeniable.
G2

Cons