Simpro

Simpro

Field Service Software
3.2

About Simpro

Simpro stands as a robust job management software solution meticulously designed by trade contractors, with trade contractors in mind. If your business grapples with challenges such as quoting multi-stage projects, inventory management, technician communication, or any other facets of your workflow, Simpro offers a seamless platform to address these pressing issues while simultaneously enhancing your productivity and boosting your profits. With a user base exceeding 250,000 field service professionals acr... Simpro stands as a robust job management software solution meticulously designed by trade contractors, with trade contractors in mind. If your business grapples with challenges such as quoting multi-stage projects, inventory management, technician communication, or any other facets of your workflow, Simpro offers a seamless platform to address these pressing issues while simultaneously enhancing your productivity and boosting your profits. With a user base exceeding 250,000 field service professionals across both commercial and residential sectors, Simpro is the trusted choice for effective workflow management. The system seamlessly melds cloud-based software for office operations with mobile applications tailored for technicians, ensuring exceptional connectivity between your office and the field. Simpro has earned its reputation as a top-tier selection in the field service industry, largely owing to its easily accessible customer support, comprehensive online help guides, in-depth implementation and training services, and consistent software updates meticulously customised to meet the specific needs of its users. Moreover, Simpro offers seamless integration with accounting software giants such as QuickBooks and Xero, simplifying your accounting and job management processes. Read more

Simpro Overall Ratings

Overall
3.2
Popularity
3.4
Ease of use
3.9
Pricing score
4
Customer support
4
Features
4.3

Simpro Features

Simpro_Features Work order management
Simpro_Features Job Scheduling
Simpro_Features Job Dispatching
Simpro_Features Estimates & Quotes
Simpro_Features Billing & Invoicing
Simpro_Features Time Tracking
Simpro_Features Inventory Management
Simpro_Features GPS tracking and Live map routing
Simpro_Features Asset management/ Equipment management
Simpro_Features Contract management
Simpro_Features Expenses management
Simpro_Features Appointment management
Simpro_Features Audit management
Simpro_Features CRM (Lead/ Request/ Booking)
Simpro_Features Employee Time sheet
Simpro_Features Reporting & Analytics
Simpro_Features Job Automation or recurring
Simpro_Features Calendar with drag and drop
Simpro_Features Payment collection in the field
Simpro_Features Offline access for mobile app
Simpro_Features Customer web portal
Simpro_Features Customer mobile app
Simpro_Features Third party integration
Simpro_Features Call history/ Service history
Simpro_Features Electronic signature
Simpro_Features User access permission
Simpro_Features Custom Template (Email and job card)
Simpro_Features Purchase order supplier management

Simpro Ratings & Reviews By Trusted Site

Simpro_Capttera
Capterra
Software Rating site
Overall
4.2
Pros

The software has been great and has performed as described. The integration team has been awesome as well.

Capterra
Cons

From a technician and management perspective the platform either does not record any of your information for the day because it failed to sync or it crashes and won't log you in on the day.

Capterra
Simpro_get-app
GetApp
Software Rating site
Overall
4.2
Pros

Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.

GetApp
Cons

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro

GetApp
Simpro_Software-advice
Software Advice
Software Rating site
Overall
4.2
Pros

The Quote features and catalogue worked well

Software Advice
Cons

Time entering, looking back on jobs, live time costing

Software Advice
Simpro_Trust-radius
Trust Radius
Software Rating site
Overall
3.9
Pros

Good webinars

Trust Radius
Cons

Ability to create leave forms for the employees (to my best knowledge, this doesn't exist)

Trust Radius
Simpro_G2
G2
Software Rating site
Overall
4.2
Pros

The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of each element of the app/program, it makes the communication within my division and clients much easier

G2
Cons

One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades

G2

Simpro frequently asked questions (FAQ)

Simpro is compatible with Dutch and English languages.
Simpro is commonly used by mid-sized businesses and small businesses.
Yes, Simpro offers an API that users can utilize for integration and customization purposes.
Yes, Simpro supports usage on Android, iPad, and iPhone devices.
Simpro operates on a subscription-based pricing model, which is known for providing better value for money.

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