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ServiceWorks

Field Service Software

3.6

Visit Website ServiceWorks_wesite

About ServiceWorks

ServiceWorks is the Best internet scheduling platform for any business. Get instant booking, booking from customer entry or simply on your own in the administrative center. ServiceWorks is one finished platform for scheduling and dispatch. With every one of the elements you get astounding customer service For nothing. The onboarding to the site is made EASY and PAINLESS as we import all your customer and cost list information. Regardless of what service you offer we have an answer for you. We offer end to en... ServiceWorks is the Best internet scheduling platform for any business. Get instant booking, booking from customer entry or simply on your own in the administrative center. ServiceWorks is one finished platform for scheduling and dispatch. With every one of the elements you get astounding customer service For nothing. The onboarding to the site is made EASY and PAINLESS as we import all your customer and cost list information. Regardless of what service you offer we have an answer for you. We offer end to end business solutions for managing service, retail and delivery operations. Read more

ServiceWorks Overall Ratings

Overall

3.6

Popularity

3.7

Ease of use

3.6

Pricing score

3.8

Mobile App

2.5

Customer support

4.1

Features

ServiceWorks Features

Work order management

Job Scheduling

Job Dispatching

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

Audit management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Purchase order supplier management

Multi Location Inventory

ServiceWorks Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

3.8

Pros

Their system is very user friendly and I love the customization for their format.
Capterra

Cons

These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.
Capterra

GetApp

Software Rating site

Overall

3.8

Pros

I run a team of about 7 techs as of now and we have used many other softwares and this is by far the best. Customer service is friendly and helps you with every need.
GetApp

Cons

When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
GetApp