Go Back

ServiceWorks

Field Service Software

3.6

Visit Website ServiceWorks_wesite

About ServiceWorks

ServiceWorks is a comprehensive field service management software, specially designed for service-based businesses. This software helps businesses increase efficiency and productivity by automating various tasks and simplifying processes. The inventory management feature gives businesses full control over the status of their stock. This feature helps in tracking inventory in real-time, monitoring stock levels, and estimating order requirements. The multi-location inventory feature of ServiceWorks gives busin... ServiceWorks is a comprehensive field service management software, specially designed for service-based businesses. This software helps businesses increase efficiency and productivity by automating various tasks and simplifying processes. The inventory management feature gives businesses full control over the status of their stock. This feature helps in tracking inventory in real-time, monitoring stock levels, and estimating order requirements. The multi-location inventory feature of ServiceWorks gives businesses control over the status of their inventory across different locations. This feature simplifies the process of inventory transfer between different warehouses or stores, monitoring stock levels, and ordering as needed. Read more

ServiceWorks Overall Ratings

Overall

3.6

Popularity

3.7

Ease of use

3.6

Pricing score

3.8

Mobile App

2.5

Customer support

4.1

Features

ServiceWorks Features

Work order management

Job Scheduling

Job Dispatching

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

Audit management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Purchase order supplier management

Multi Location Inventory

ServiceWorks Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

3.8

Pros

Their system is very user friendly and I love the customization for their format.
Capterra

Cons

These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.
Capterra

GetApp

Software Rating site

Overall

3.8

Pros

I run a team of about 7 techs as of now and we have used many other softwares and this is by far the best. Customer service is friendly and helps you with every need.
GetApp

Cons

When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
GetApp