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ServiceTrade

Field Service Software

3.95

Visit Website ServiceTrade_wesite

About ServiceTrade

ServiceTrade is a leading field service software designed to empower service-based businesses to thrive. With a focus on streamlining operations, increasing efficiency, and boosting customer satisfaction, ServiceTrade offers a comprehensive solution for field service professionals. Key features include appointment scheduling, project management, workflow optimization, and centralised data management. It also provides tools for technicians to work more productively, make informed decisions, and enhance cu... ServiceTrade is a leading field service software designed to empower service-based businesses to thrive. With a focus on streamlining operations, increasing efficiency, and boosting customer satisfaction, ServiceTrade offers a comprehensive solution for field service professionals. Key features include appointment scheduling, project management, workflow optimization, and centralised data management. It also provides tools for technicians to work more productively, make informed decisions, and enhance customer interactions. ServiceTrade goes beyond cost control; it helps businesses grow their revenue by enabling the sale of service agreements, winning more projects, and expanding their services. Moreover, it prioritises customer loyalty through a modern, user-friendly experience that minimises disputes and accelerates payment processing. With a track record of serving a diverse range of industries and a commitment to helping businesses succeed, ServiceTrade is a valuable partner for those in the field service sector. Read more

ServiceTrade Overall Ratings

Overall

3.95

Popularity

3.8

Ease of use

4.5

Pricing score

4.5

Mobile App

2.7

Customer support

4.7

Features

3.5

ServiceTrade Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Contract management

Appointment management

CRM (Lead/ Request/ Booking)

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Payment collection in the field

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

User access permission

Reminder

Custom Template (Email and job card)

ServiceTrade Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.6

Pros

They can just open the link and look at everything we wrote up. Our customers love the detail and the ease of use for approving quotes and for looking up their asset history on their own.
Capterra

Cons

It is a very complicated process that they hide during the demos.
Capterra

GetApp

Software Rating site

Overall

4.6

Pros

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
GetApp

Cons

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
GetApp

Software Advice

Software Rating site

Overall

4.6

Pros

Service Trade is a valuable tool to help manage our business from intake to invoicing.
Software Advice

Cons

I would like to see all the add on features (Parts Ledger & Timecard) to be accessed through the main software website/Mobile app. We also need affordable solutions to integrate with other 3rd party Facility Management Software. (Service Channel, Corrigo, Simple FM, Ecotrak).
Software Advice

Software Rating site

Overall

4.5

Pros

ST is a program with enormous customization and utilisation opportunities. The messaging to customers is very user friendly and provides a comprehensive experience.
G2

Cons

ST is such an open platform that there is a lack of best practices and requires purchasing additional support to customise things to your company. There is a constant roll out of new features that require you to constantly update your own practices, which is time consuming and costly.
G2