Servicem8

Servicem8

Field Service Software
4.3

About Servicem8

Servicem8 is the app for exchange workers for hire and administration organizations, like plumbing, electrical, hvac and refrigeration, locksmiths, cleaners — any sort of private business which manages tasks and staff in the field. We're a job, staff and client management solutions, with all that to run your everyday in one spot — computerized work cards, planning, quotes, staff areas, client messages and emails, work notes and photographs, online appointments, structures, resource the board, invoicing a... Servicem8 is the app for exchange workers for hire and administration organizations, like plumbing, electrical, hvac and refrigeration, locksmiths, cleaners — any sort of private business which manages tasks and staff in the field. We're a job, staff and client management solutions, with all that to run your everyday in one spot — computerized work cards, planning, quotes, staff areas, client messages and emails, work notes and photographs, online appointments, structures, resource the board, invoicing and installments. Servicem8 is a one job management solution for trade contractors and home services. it can be used to manage staff in the field, save notes with images, communicate with customers through email and messages. Read more

Servicem8 Overall Ratings

Overall
4.3
Popularity
4.2
Ease of use
4.5
Pricing score
4.7
Mobile App
3.5
Customer support
4.5
Features
4.5

Servicem8 Features

Servicem8_Features Work order management
Servicem8_Features Job Scheduling
Servicem8_Features Job Dispatching
Servicem8_Features Estimates & Quotes
Servicem8_Features Billing & Invoicing
Servicem8_Features Time Tracking
Servicem8_Features Inventory Management
Servicem8_Features GPS tracking and Live map routing
Servicem8_Features Asset management/ Equipment management
Servicem8_Features Contract management
Servicem8_Features Expenses management
Servicem8_Features Appointment management
Servicem8_Features Audit management
Servicem8_Features CRM (Lead/ Request/ Booking)
Servicem8_Features Employee Time sheet
Servicem8_Features Reporting & Analytics
Servicem8_Features Job Automation or recurring
Servicem8_Features Calendar with drag and drop
Servicem8_Features Payment collection in the field
Servicem8_Features Customer web portal
Servicem8_Features Customer mobile app
Servicem8_Features Third party integration
Servicem8_Features Call history/ Service history
Servicem8_Features Electronic signature
Servicem8_Features User access permission
Servicem8_Features Reminder
Servicem8_Features Custom Template (Email and job card)
Servicem8_Features Geofencing
Servicem8_Features Multi Location Inventory

Servicem8 Ratings & Reviews By Trusted Site

Servicem8_Capttera
Capterra
Software Rating site
Overall
4.6
Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.

Capterra
Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.

Capterra
Servicem8_get-app
GetApp
Software Rating site
Overall
4.6
Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.

GetApp
Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.

GetApp
Servicem8_Software-advice
Software Advice
Software Rating site
Overall
4.6
Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.

Software Advice
Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.

Software Advice
Servicem8_G2
G2
Software Rating site
Overall
4.5
Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.

G2
Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.

G2

Servicem8 frequently asked questions (FAQ)

Yes, ServiceM8 offers an API that users can utilize for various integration and customization purposes.
Yes, ServiceM8 supports usage on iPad and iPhone devices.
Typical users of ServiceM8 include freelancers and small businesses.
ServiceM8 offers subscription-based pricing plans starting from $9.00 per month. A free trial is available for users to explore the platform before committing to a subscription.

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