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RazorSync

Field Service Software

4.1

Visit Website RazorSync_wesite

About RazorSync

With the help of RazorSync's Field Service Software, service providers can plan and manage jobs, supervise personnel, estimate and quote jobs, process payments, and update client data from the job site or office, online or offline. Customers may shorten their billing cycles, increase client satisfaction, earn more business, and save operational costs using RazorSync Field Management Software. RazorSync is a cloud-based field service software that offers desktop and mobile functionality. For small and medi... With the help of RazorSync's Field Service Software, service providers can plan and manage jobs, supervise personnel, estimate and quote jobs, process payments, and update client data from the job site or office, online or offline. Customers may shorten their billing cycles, increase client satisfaction, earn more business, and save operational costs using RazorSync Field Management Software. RazorSync is a cloud-based field service software that offers desktop and mobile functionality. For small and medium field service organizations, it is supported on iOS and Android. Customer management, dispatching and scheduling, field worker management, job estimation, and billing are some of this solution's key features. Read more

RazorSync Overall Ratings

Overall

4.1

Popularity

Ease of use

4.1

Pricing score

4.3

Mobile App

3.9

Customer support

4.5

Features

4.2

RazorSync Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Expenses management

Appointment management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Job Automation or Recurring

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Real time chat

Reminder

Custom Template (Email and job card)

RazorSync Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.3

Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra

Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra

GetApp

Software Rating site

Overall

4.3

Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp

Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp

Software Advice

Software Rating site

Overall

4.3

Pros

Comprehensive CRM package at a reasonable price.
Software Advice

Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice

Software Rating site

Overall

1.7

Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2

Cons