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OctopusPro

Field Service Software

4.3

Visit Website OctopusPro_wesite

About OctopusPro

With OctopusPro, a cloud-based service management solution, you are able to handle clients, leads, estimates, bookings, invoices, payments, comments, and reviews in addition to your staff and field workers. OctopusPro also gives you access to all the features and resources you need to run and expand your business. Assisting you in lowering administrative and operational costs, improving communication between your office, field staff, and clients, and increasing conversions and customer retention. Users c... With OctopusPro, a cloud-based service management solution, you are able to handle clients, leads, estimates, bookings, invoices, payments, comments, and reviews in addition to your staff and field workers. OctopusPro also gives you access to all the features and resources you need to run and expand your business. Assisting you in lowering administrative and operational costs, improving communication between your office, field staff, and clients, and increasing conversions and customer retention. Users can manage bookings and appointments, accept or reject services, and reschedule or cancel earlier bookings using the scheduling tools offered by OctopusPro. Additionally, users are given functionalities to manage leads, complaints, and activities related to quality control. Read more

OctopusPro Overall Ratings

Overall

4.3

Popularity

Ease of use

Pricing score

Mobile App

4.1

Customer support

Features

OctopusPro Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

CRM (Lead/ Request/Booking)

Employee Time sheet

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Payment collection in the field

Offline access for

mobile app

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Geofencing

Multi Location Inventory

OctopusPro Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.3

Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.
Capterra

Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.
Capterra

GetApp

Software Rating site

Overall

5.0

Pros

OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention: - Technician AND customer facing app - Very helpful dashboard - Jobs status notification to clients - Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc. - Very responsive Customer Service
GetApp

Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.
GetApp

Software Advice

Software Rating site

Overall

4.3

Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.
Software Advice

Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.
Software Advice

Software Rating site

Overall

5.0

Pros

offer a free trial and also many premium plans who fix for small and big teams as well, the starting price is very ship, so you do not need to pay a big amount of many per month for 1 to 5 users, octopuspro also counts with an integrated payment system, very easy to set up
G2

Cons

The process of setup takes a little more longer, there are so many advanced features and that is why it takes so much time to configure it, about the calendar we are very satisfied about it, but we could be better is they could add a drag and drop function to it
G2