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Jonas-Enterprise

Field Service Software

3.64

Visit Website Jonas-Enterprise_wesite

About Jonas-Enterprise

Jonas Enterprise is an across the board field service management solution, with bookkeeping at its center. It's for mid/large-sized GCs, specialty contractors, mechanical, HVAC, plumbing, electrical and more. Smooth out tasks with our dispatch and versatile apparatuses, so you can more readily oversee experts. Specialists can refresh work orders, audit work history, add notes and transfer pictures, all from their cell phones. Work orders are consequently refreshed for a consistent work process between the wo... Jonas Enterprise is an across the board field service management solution, with bookkeeping at its center. It's for mid/large-sized GCs, specialty contractors, mechanical, HVAC, plumbing, electrical and more. Smooth out tasks with our dispatch and versatile apparatuses, so you can more readily oversee experts. Specialists can refresh work orders, audit work history, add notes and transfer pictures, all from their cell phones. Work orders are consequently refreshed for a consistent work process between the workplace and the field. Read more

Jonas-Enterprise Overall Ratings

Overall

3.64

Popularity

3.7

Ease of use

3.9

Pricing score

4.0

Customer support

4.1

Features

2.5

Jonas-Enterprise Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Contract management

CRM (Lead/ Request/ Booking)

Reporting & Analytics

Payment collection in the field

Call history/ Service history

Electronic signature

Custom Template (Email & job card)

Purchase order supplier management

Jonas-Enterprise Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.1

Pros

I actually find this software cumbersome to use and impossible to get technical support for when it doesn't work, which is often.
Capterra

Cons

Total lack of support, total lack of interest in customers, after they get your money, total lack of anything remotely approaching interest when their product doesn't work properly, which is often.
Capterra

GetApp

Software Rating site

Overall

4.1

Pros

We found Jonas easy to learn because they have THE BEST trainers and customer support. We have gotten to know that staff over the years and they are awesome.
GetApp

Cons

To add a cost in the PO and then have to change it in the parts master is ridiculous; it should update automatically.
GetApp

Software Advice

Software Rating site

Overall

4.1

Pros

Jonas software is reliable and gets the job done. The functions of the software meets the business need.
Software Advice

Cons

This software tends to be rather finicky to get running in any environment. Frequent issues are often frustrating to resolve with support. Their reps tend to be hit and miss. I've dealt with very helpful and completely useless support agents when reaching out for help.
Software Advice

Trust Radius

Software Rating site

Overall

4.5

Pros

Project Management screens. User-friendly with the ability to look at the project summarized, or drill down to more detail.
Trust Radius

Cons

Contact management. Clumsy and not user-friendly.
Trust Radius

Software Rating site

Overall

3.1

Pros

Very user friendly for our business, we really enjoy the superb customer service and their case logging system for issues is a well oiled machine. The training our company has encountered has been very helpful also.
G2

Cons

I haven't really come across many downsides. One thing I did notice with our new version is the ability to preview before posting which seems a little annoying at first, but the concept is safer for accounting practices.
G2