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IFS

Field Service Software

Visit Website IFS_wesite

About IFS

IFS Field Service Software is software that helps companies manage the operations of their field service teams more efficiently. The software acts as a link between technicians, service vehicles, inventory, and customers. This allows companies to improve the quality of their services, increase customer satisfaction, and reduce their operating costs. Features such as managing work orders, inventory management, reporting, and analytics make this software special.... IFS Field Service Software is software that helps companies manage the operations of their field service teams more efficiently. The software acts as a link between technicians, service vehicles, inventory, and customers. This allows companies to improve the quality of their services, increase customer satisfaction, and reduce their operating costs. Features such as managing work orders, inventory management, reporting, and analytics make this software special. Read more

IFS Overall Ratings

Overall

Popularity

4.2

Ease of use

4.3

Pricing score

4.3

Mobile App

3.5

Customer support

4.2

Features

3.5

IFS Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Payment collection in the field

Customer web portal

Customer mobile app

Call history/ Service history

Electronic signature

User access permission

Reminder

Custom Template (Email and job card)

IFS Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.5

Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra

Cons

Customer Portal lacks a significant amount of functionality needed.
Capterra

GetApp

Software Rating site

Overall

4.5

Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp

Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp

Software Advice

Software Rating site

Overall

4.5

Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice

Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice

Trust Radius

Software Rating site

Overall

4.5

Pros

Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise.
Trust Radius

Cons

Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve.
Trust Radius

Software Rating site

Overall

4.0

Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2

Cons