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Housecall Pro

Field Service Software

4.2

Visit Website Housecall Pro_wesite

About Housecall Pro

Housecall Pro is a comprehensive field service software designed to simplify and enhance operations for service-based businesses. Whether you're a plumbing, HVAC, electrical, or any other type of service professional, Housecall Pro is tailored to meet your specific needs. With features like appointment scheduling, dispatching, invoicing, and payment processing, it streamlines your workflow, saves time, and helps you deliver exceptional service to your customers. The user-friendly mobile app empowers your ... Housecall Pro is a comprehensive field service software designed to simplify and enhance operations for service-based businesses. Whether you're a plumbing, HVAC, electrical, or any other type of service professional, Housecall Pro is tailored to meet your specific needs. With features like appointment scheduling, dispatching, invoicing, and payment processing, it streamlines your workflow, saves time, and helps you deliver exceptional service to your customers. The user-friendly mobile app empowers your field technicians to stay connected and efficiently manage their tasks while on the go. Housecall Pro also offers marketing and customer communication tools to help you grow your business and build lasting relationships with your clients. It's an all-in-one solution that not only improves operational efficiency but also helps you achieve business growth and customer satisfaction Read more

Housecall Pro Overall Ratings

Overall

4.2

Popularity

4.4

Ease of use

4.6

Pricing score

4.6

Mobile App

3.4

Customer support

4.7

Features

Housecall Pro Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Expenses management

Appointment management

Audit management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Payment collection in the field

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

User access permission

Reminder

Custom Template (Email and job card)

Housecall Pro Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.7

Pros

Love the scheduling of estimates and the ease to convert to an approved project. And the support team is top class.
Capterra

Cons

There have been several bugs and issues that go days unacknowledged and then take days to fix, meanwhile interrupting the flow of my business and causing errors for my customers.
Capterra

GetApp

Software Rating site

Overall

4.7

Pros

I just like the ease of use and the organisation of it. Keeps me organised and helps me accomplish more
GetApp

Cons

When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
GetApp

Software Advice

Software Rating site

Overall

3.3

Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice

Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice

Software Rating site

Overall

4.2

Pros

Great customer service. I also find the software very easy to use for my office staff and my employees in the field. Of course, we have some growing pains as we have been with a software company for several years now, But they have always been great about getting any problem we have corrected with in a timely manner.
G2

Cons

So the problems I have had would be with the Maintenance program feature which is a bit clumsy at the time but have grown leaps and bounds from when the maintenance side started.
G2

Housecall Pro frequently asked questions (FAQ)

What is the purpose of Housecall Pro?

Housecall Pro serves as a comprehensive field service management solution, offering functionalities such as job scheduling, dispatching, booking, price estimations, invoicing, payment processing, and more.

What is the pricing of Housecall Pro?

Housecall Pro offers pricing starting at $49 per month per user.

Is Housecall Pro compatible with QuickBooks?

Yes, Housecall Pro seamlessly integrates with both QuickBooks Online and QuickBooks Desktop.

How can Housecall Pro be utilized?

Housecall Pro is a cloud-based home service software designed to streamline various aspects of business operations. Users can leverage its standalone modules for job scheduling, field technician tracking, customer management, payment collection, and more. Pricing for Housecall Pro starts at $49 per month per user.