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GorillaDesk

Field Service Software

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About GorillaDesk

GorillaDesk is a versatile field service software designed to streamline operations for service-based businesses. Whether you're in pest control, lawn care, or any other field service industry, GorillaDesk is tailored to simplify your daily tasks. With features like appointment scheduling, route optimization, invoicing, and customer management, it helps businesses become more efficient and organised. The user-friendly mobile app enables field technicians to access crucial information, manage appointments, an... GorillaDesk is a versatile field service software designed to streamline operations for service-based businesses. Whether you're in pest control, lawn care, or any other field service industry, GorillaDesk is tailored to simplify your daily tasks. With features like appointment scheduling, route optimization, invoicing, and customer management, it helps businesses become more efficient and organised. The user-friendly mobile app enables field technicians to access crucial information, manage appointments, and communicate with clients while on the go. Read more

GorillaDesk Overall Ratings

Overall

Popularity

4.6

Ease of use

4.8

Pricing score

4.8

Mobile App

4.5

Customer support

4.8

Features

3.9

GorillaDesk Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Payment collection in the field

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email and job card)

Multi Location Inventory

GorillaDesk Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.8

Pros

I love working with this software. Their helpdesk is just amazing, I couldn't ask for anything more.
Capterra

Cons

After having a terrible experience with another software company, I was terrified to try anything else.
Capterra

GetApp

Software Rating site

Overall

4.8

Pros

My experience has been great I purchased this when I first started my business and it’s been my best investment.
GetApp

Cons

The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.
GetApp

Software Advice

Software Rating site

Overall

4.8

Pros

It is very intuitive and easy to use. It has all the features we need for our technicians in one place. They are able to perform all of their daily functions from the app.
Software Advice

Cons

As the Office Manager, I wish it had more reporting functions and we could pick and choose what extra features we wanted, instead of upgrading completely to pro. But I would not sacrifice my techs ease of use and functionality for my reporting.
Software Advice

Software Rating site

Overall

4.9

Pros

We didn’t have any business software, and researched many different options. We decided to go with GD and are 100% satisfied. The software exceeded our expectations and also saved up money and time. We have referred many others to GD since we started using it. The tech support is also extremely responsive and helpful if you have any questions.
G2

Cons

The only thing we dislike is that we didn’t start using GD sooner. We have only had connection issues but that is due to poor cellular service due to rural area.
G2