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GorillaDesk

Field Service Software

Visit Website GorillaDesk_wesite

About GorillaDesk

GorillaDesk is a modern field service software built on new and special technology. Which helps businesses operating in the field to manage their work orders better and efficiently. With this software, you can operate the field business without error by customizing the work order. Under this, you get a special facility to prioritize the work and assign tasks to the team members on time. This software is mainly developed for small, medium and large businesses, it is used to provide plumbing, pest control, HVA... GorillaDesk is a modern field service software built on new and special technology. Which helps businesses operating in the field to manage their work orders better and efficiently. With this software, you can operate the field business without error by customizing the work order. Under this, you get a special facility to prioritize the work and assign tasks to the team members on time. This software is mainly developed for small, medium and large businesses, it is used to provide plumbing, pest control, HVAC, electrical, and other home services. If we talk about its unique features, then it proves to be very helpful in making field businesses more efficient and organized. GorillaDesk's customer portal is designed to be very attractive and useful, which allows customers to easily access information related to their services. Through this, you can get permission to book appointments, view invoices, and make payments. GorillaDesk software comes built with modern, technologically advanced marketing tools such as Email and SMS, ensuring businesses can reach their customers quickly. Read more

GorillaDesk Overall Ratings

Overall

Popularity

4.6

Ease of use

4.8

Pricing score

4.8

Mobile App

4.5

Customer support

4.8

Features

3.9

GorillaDesk Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Payment collection in the field

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email and job card)

Multi Location Inventory

GorillaDesk Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.8

Pros

I love working with this software. Their helpdesk is just amazing, I couldn't ask for anything more.
Capterra

Cons

After having a terrible experience with another software company, I was terrified to try anything else.
Capterra

GetApp

Software Rating site

Overall

4.8

Pros

My experience has been great I purchased this when I first started my business and it’s been my best investment.
GetApp

Cons

The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.
GetApp

Software Advice

Software Rating site

Overall

4.8

Pros

It is very intuitive and easy to use. It has all the features we need for our technicians in one place. They are able to perform all of their daily functions from the app.
Software Advice

Cons

As the Office Manager, I wish it had more reporting functions and we could pick and choose what extra features we wanted, instead of upgrading completely to pro. But I would not sacrifice my techs ease of use and functionality for my reporting.
Software Advice

Software Rating site

Overall

4.9

Pros

We didn’t have any business software, and researched many different options. We decided to go with GD and are 100% satisfied. The software exceeded our expectations and also saved up money and time. We have referred many others to GD since we started using it. The tech support is also extremely responsive and helpful if you have any questions.
G2

Cons

The only thing we dislike is that we didn’t start using GD sooner. We have only had connection issues but that is due to poor cellular service due to rural area.
G2