Fieldedge

Fieldedge

Field Service Software
3.7

About Fieldedge

Fieldedge is the best field service software for bridging your team's office and field operations with less trouble and more control. hvac, plumbing, and electrical professionals can simply increase revenues and streamline operations with their use of fieldedge. customer history, a powerful dispatch board, payment processing, service agreements, and other features are among fieldedge's capabilities. their mobile app provides technicians with all the knowledge they require to improve customer service and prod... Fieldedge is the best field service software for bridging your team's office and field operations with less trouble and more control. hvac, plumbing, and electrical professionals can simply increase revenues and streamline operations with their use of fieldedge. customer history, a powerful dispatch board, payment processing, service agreements, and other features are among fieldedge's capabilities. their mobile app provides technicians with all the knowledge they require to improve customer service and productivity on-site. fieldedge offers field service software with the best level of support at a competitive price. the fieldedge mobile app allows technicians to access their supplies, services, jobs, and materials wherever they are, eliminating the need for them to call the office. the configurable pricebook in the app enables technicians to offer consumers good-better-best options in order to improve sales and ticket sizes. fieldedge works with ipads as well. Read more

Fieldedge Overall Ratings

Overall
3.7
Popularity
3.8
Ease of use
4.2
Pricing score
4
Mobile App
2
Customer support
4.5
Features
4.2

Fieldedge Features

Fieldedge_Features Work order management
Fieldedge_Features Job Scheduling
Fieldedge_Features Job Dispatching
Fieldedge_Features Estimates & Quotes
Fieldedge_Features Billing & Invoicing
Fieldedge_Features Time Tracking
Fieldedge_Features Inventory Management
Fieldedge_Features GPS tracking and Live map routing
Fieldedge_Features Contract management
Fieldedge_Features Expenses management
Fieldedge_Features Appointment management
Fieldedge_Features Audit management
Fieldedge_Features CRM (Lead/ Request/ Booking)
Fieldedge_Features Employee Time sheet
Fieldedge_Features Reporting & Analytics
Fieldedge_Features Job Automation or recurring
Fieldedge_Features Payment collection in the field
Fieldedge_Features Customer web portal
Fieldedge_Features Customer mobile app
Fieldedge_Features Third party integration
Fieldedge_Features Call history/ Service history
Fieldedge_Features Electronic signature
Fieldedge_Features User access permission
Fieldedge_Features Reminder
Fieldedge_Features Custom Template (Email and job card)
Fieldedge_Features Geofencing

Fieldedge Ratings & Reviews By Trusted Site

Fieldedge_Capttera
Capterra
Software Rating site
Overall
4.2
Pros

Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.

Capterra
Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.

Capterra
Fieldedge_get-app
GetApp
Software Rating site
Overall
4.2
Pros

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.

GetApp
Cons

You have no way of copying an existing estimate to another customer.

GetApp
Fieldedge_Software-advice
Software Advice
Software Rating site
Overall
4.22
Pros

Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate

Software Advice
Cons

Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers

Software Advice
Fieldedge_G2
G2
Software Rating site
Overall
4.2
Pros

FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.

G2
Cons

Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.

G2

Fieldedge frequently asked questions (FAQ)

FieldEdge exclusively supports the English language.
No, FieldEdge does not offer an API for integration purposes.
FieldEdge seamlessly integrates with Sage Intacct, QuickBooks Online Advanced, DocuSign, ReviewBuzz, Mailchimp, Twilio, and Podium.
FieldEdge provides support through various channels including phone support, email/help desk, chat, FAQs/forum, and a knowledge base.

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