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Fieldboss

Field Service Software

4.28

Visit Website Fieldboss_wesite

About Fieldboss

FieldBoss is a comprehensive and convenient field service management software, developed and designed specifically for home service providing industries such as HVAC, and elevators. It has special features like CRM, Job Scheduling, Maintenance Management, Payroll, Accounting. This software provides the facility to automatically generate work orders and schedule recurring services, which saves time and reduces the chances of human errors. This software allows monitoring the status, maintenance history, and pe... FieldBoss is a comprehensive and convenient field service management software, developed and designed specifically for home service providing industries such as HVAC, and elevators. It has special features like CRM, Job Scheduling, Maintenance Management, Payroll, Accounting. This software provides the facility to automatically generate work orders and schedule recurring services, which saves time and reduces the chances of human errors. This software allows monitoring the status, maintenance history, and performance of equipment and assets, increasing their functionality and lifespan. FieldBoss allows field technicians to access and update data in real time through the mobile app, increasing flexibility and efficiency in operations. This software tracks inventory management, purchase orders, and supply chain processes, reducing disruptions in operations and increasing efficiency. Read more

Fieldboss Overall Ratings

Overall

4.28

Popularity

4.1

Ease of use

4.5

Pricing score

4.5

Customer support

4.9

Features

3.4

Fieldboss Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Expenses management

CRM (Lead/ Request/ Booking)

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Customer web portal

Third party integration

Call history/ Service history

Electronic signature

Reminder

Custom Template (Email & job card)

Purchase order supplier management

Fieldboss Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.8

Pros

Their team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs.
Capterra

Cons

Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout.
Capterra

GetApp

Software Rating site

Overall

4.8

Pros

The ability to group items together for purposes of review...WO's, projects, etc. Helps to get an overall picture.
GetApp

Cons

Some of the titles are interchangeable within different forms which makes it a little bit more challenging to define specific titles...Customer/account are used interchangeably in different forms, but what customer means in one form does not mean the same in the other form. The platform is very open so there is lots of room for things to be reopened and changed. This makes it hard to lock down a point in time.
GetApp

Software Advice

Software Rating site

Overall

4.8

Pros

For me, the ability to download data is most important. I like the transparency of the system. We are able to see what is going on. The ease of processing paperwork with views and dashboards. FieldBoss allows us to improve our processes.
Software Advice

Cons

Would like to see more ability to build reports in FieldBoss instead of downloading into excel. Reports that have no short learning curve. The most difficult thing about FieldBoss is the learning curve. For someone who does not have their process well defined it can be complicated. The most difficult part of the integration is the data migration. You need to actually have data to migrate.
Software Advice