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FieldAx

Field Service Software

3.6

Visit Website FieldAx_wesite

About FieldAx

FieldAx's smart scheduling feature assigns tasks to employees by scheduling them based on their location and availability. This helps businesses save time and resources. The software also features GPS-based real-time tracking, allowing businesses to keep a complete track of their field employees' location and activities. The software offers a dedicated portal for customers, where customers can view their service status, billing information, and upcoming appointments. It increases customer satisfaction by pro... FieldAx's smart scheduling feature assigns tasks to employees by scheduling them based on their location and availability. This helps businesses save time and resources. The software also features GPS-based real-time tracking, allowing businesses to keep a complete track of their field employees' location and activities. The software offers a dedicated portal for customers, where customers can view their service status, billing information, and upcoming appointments. It increases customer satisfaction by providing timely updates, faster services, and personalized attention. The software also features time sheet management and employee productivity tracking, allowing businesses to understand how their employees are using their time. FieldAx offers SLA management, allowing businesses to track service contracts and ensure they are meeting customer expectations. Read more

FieldAx Overall Ratings

Overall

3.6

Popularity

4.2

Ease of use

5.0

Pricing score

5.0

Customer support

5.0

Features

2.8

FieldAx Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Contract management

Appointment management

CRM (Lead/ Request/ Booking)

Reporting & Analytics

Payment collection in the field

Customer web portal

Third party integration

Call history/ Service history

Electronic signature

Custom Template (Email & job card)

FieldAx Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

Pros

This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules.
Capterra

Cons

It's all good. No doubt routing will be coming soon.
Capterra

GetApp

Software Rating site

Overall

Pros

This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money.
GetApp

Cons

I can't even think of any cons for this software!
GetApp

Software Advice

Software Rating site

Overall

Pros

the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team
Software Advice

Cons

the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!
Software Advice

Software Rating site

Overall

Pros

FieldAx's user interface is intuitive and easy to navigate, making it simple for both our office staff and field technicians to use. The great feature is the scheduling and dispatching module. It's really awesome.
G2

Cons

I haven't seen any issue in it hence for me there are no dislikes. However, its work order management system has helped us keep track of all tasks and service requests. We can easily create, track, and manage work orders, ensuring that nothing falls through the cracks.
G2