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FieldAware

Field Service Software

3.2

Visit Website FieldAware_wesite

About FieldAware

FieldAware by GPS Insight offers advanced fleet and field service solutions to help you do your job better, faster, and safer. Their field service management software, FieldAware, connects and organises your office and mobile workforce, making tasks that were once difficult to do manually a breeze. It's a customizable cloud-based software that keeps track of your tasks and automates your workflow. It also stores information about past jobs and customers, provides real-time data for quicker communication, and... FieldAware by GPS Insight offers advanced fleet and field service solutions to help you do your job better, faster, and safer. Their field service management software, FieldAware, connects and organises your office and mobile workforce, making tasks that were once difficult to do manually a breeze. It's a customizable cloud-based software that keeps track of your tasks and automates your workflow. It also stores information about past jobs and customers, provides real-time data for quicker communication, and offers built-in analytics for valuable insights that boost efficiency and make customers happier. FieldAware is an API platform that easily works with different back-office systems like Quickbooks and NetSuite. It's designed for mobile devices, not computers, and has mobile apps for your team's phones. Read more

FieldAware Overall Ratings

Overall

3.2

Popularity

3.3

Ease of use

3.5

Pricing score

2.8

Mobile App

2.7

Customer support

3.2

Features

3.7

FieldAware Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

Asset management/ Equipment management

Contract management

Appointment management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

Custom Template (Email and job card)

Purchase order supplier management

FieldAware Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

3.3

Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.
Capterra

Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
Capterra

GetApp

Software Rating site

Overall

4.3

Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
GetApp

Cons

Make a mistake a
GetApp

Software Advice

Software Rating site

Overall

3.3

Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice

Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice