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Connecteam

Field Service Software

4.4

Visit Website Connecteam_wesite

About Connecteam

Connecteam is a user-friendly field service software with all the features designed for user satisfaction. If you own a large business and want efficient software, then this software helps you to manage all your field jobs easily. Connecteam software provides group discussion features among all the technicians and staff to maintain transparency of every scheduled job. Job assigner can easily track the live location of the technician so that it is easy to assign jobs to the same technician at nearby locations... Connecteam is a user-friendly field service software with all the features designed for user satisfaction. If you own a large business and want efficient software, then this software helps you to manage all your field jobs easily. Connecteam software provides group discussion features among all the technicians and staff to maintain transparency of every scheduled job. Job assigner can easily track the live location of the technician so that it is easy to assign jobs to the same technician at nearby locations. Through a digital checklist, technicians can confirm which work he has completed and which work he is currently doing. Below we have mentioned all the features and ratings and reviews of the software which can help you better. Read more

Connecteam Overall Ratings

Overall

4.4

Popularity

4.3

Ease of use

4.7

Pricing score

4.8

Mobile App

4.1

Customer support

4.9

Features

3.7

Connecteam Features

Work order management

Job Scheduling

Job Dispatching

Time Tracking

GPS tracking and Live map routing

Asset management/

Equipment management

Contract management

Expenses management

Appointment management

Audit management

Employee Time sheet

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Customer web portal

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

User access permission

Reminder

Custom Template (Email & job card)

Geofencing

Multi Location Inventory

Connecteam Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.8

Pros

Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for rapid growth.
Capterra

Cons

SMS functions didn't go well, probably due to local regulations SMS may have delivery failures.
Capterra

GetApp

Software Rating site

Overall

4.8

Pros

Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
GetApp

Cons

Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
GetApp

Software Advice

Software Rating site

Overall

4.8

Pros

Connecteam is a software that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate.
Software Advice

Cons

Getting staff used to a new clock in the system will always be difficult.
Software Advice

Software Rating site

Overall

4.3

Pros

The main thing that caught my attention was how customizable and user-friendly it was. It has MANY features and allows you to create the workspace needed for your business
G2

Cons

The pricing is currently cost prohibitive for a small business of 2-5 people. After a recent review the company reached out and is using feedback for future developments.
G2