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BuildOps

Field Service Software

3.9

Visit Website BuildOps_wesite

About BuildOps

BuildOps is a comprehensive field service management (FSM) software designed specifically to meet the needs of commercial service contractors. BuildOps' electronic signature feature allows customers to digitally sign documents, reducing paperwork and speeding up processes. The inventory management feature allows businesses to keep a real-time eye on their stock levels and equipment status. The job scheduling feature allows technicians to manage appointments and tasks effectively. The job automation and recur... BuildOps is a comprehensive field service management (FSM) software designed specifically to meet the needs of commercial service contractors. BuildOps' electronic signature feature allows customers to digitally sign documents, reducing paperwork and speeding up processes. The inventory management feature allows businesses to keep a real-time eye on their stock levels and equipment status. The job scheduling feature allows technicians to manage appointments and tasks effectively. The job automation and recurring feature allows automating routine tasks, reducing manual efforts and speeding up processes. Read more

BuildOps Overall Ratings

Overall

3.9

Popularity

3.9

Ease of use

4.6

Pricing score

4.5

Mobile App

3.2

Customer support

4.8

Features

2.9

BuildOps Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Contract management

Appointment management

CRM (Lead/ Request/ Booking)

Reporting & Analytics

Job Automation or recurring

Calendar with drag and drop

Customer web portal

Customer mobile app

Call history/ Service history

Electronic signature

Custom Template (Email & job card)

BuildOps Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.6

Pros

It's also improved by having excellent integrations with our accounting program.
Capterra

Cons

I want to be able to change the colours to indicate different types of jobs/work orders. Same with the drop down from the jobs tab.
Capterra

GetApp

Software Rating site

Overall

4.6

Pros

Definitely a good value - nice offerings at the right price. Great experiences with customer service.
GetApp

Cons

It is difficult to access vendor information and for very large quotes BuildOps is more cumbersome.
GetApp

Software Advice

Software Rating site

Overall

4.5

Pros

We wanted a powerful Service and Construction software platform to run our $20M Aftermarket and Turnkey Services division and BuildOps fit our needs. We were excited to partner with an organisation that listens to our needs and incorporates those needs into their platform. They are a true partner.
Software Advice

Cons

BuildOps does need to improve the Service Agreement module top to bottom. They are working on it and we are looking forward to the next iteration. Again, we have worked with the BuildOps Team to make the necessary improvements to the platform based on our experiences and they have listened. It's refreshing.
Software Advice

Software Rating site

Overall

4.2

Pros

More pros than cons that's for certain. Quoting alone has made my team way more effective. You can make adjustments, save them as templates, send them to customers, and check back to see who has accepted or who needs a call to follow up. We were spending SO MUCH time on quotes before and the new process saved the day.
G2

Cons

Get the team on consensus when you choose new software. We made it a requirement but I realise now that we didn't talk it through enough. Made training probably more difficult than it should have been.
G2