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BigChange

Field Service Software

3.6

Visit Website BigChange_wesite

About BigChange

BigChange's Employee TimeSheet feature allows businesses to accurately record employees' working hours. BigChange is a comprehensive Field Service Management (FSM) software, the geofencing feature allows businesses to monitor activities within geographical boundaries. The Contract Management feature allows businesses to effectively manage service contracts. This feature ensures that all tasks are recorded on time and accurately, thereby simplifying billing and payroll processes. The Time Tracking feature all... BigChange's Employee TimeSheet feature allows businesses to accurately record employees' working hours. BigChange is a comprehensive Field Service Management (FSM) software, the geofencing feature allows businesses to monitor activities within geographical boundaries. The Contract Management feature allows businesses to effectively manage service contracts. This feature ensures that all tasks are recorded on time and accurately, thereby simplifying billing and payroll processes. The Time Tracking feature allows businesses to monitor employees' working hours in real-time. Read more

BigChange Overall Ratings

Overall

3.6

Popularity

4.2

Ease of use

4.3

Pricing score

4.3

Customer support

4.6

Features

4.2

BigChange Features

Work order management

Job Scheduling

Job Dispatching

Estimates & Quotes

Billing & Invoicing

Time Tracking

Inventory Management

GPS tracking and Live map routing

Asset management/ Equipment management

Contract management

Appointment management

Audit management

CRM (Lead/ Request/ Booking)

Employee Time sheet

Reporting & Analytics

Calendar with drag and drop

Payment collection in the field

Offline access for mobile app

Customer mobile app

Third party integration

Call history/ Service history

Electronic signature

User access permission

Reminder

Custom Template (Email & job card)

Purchase order supplier management

Geofencing

BigChange Ratings & Reviews By Trusted Site

Capterra

Software Rating site

Overall

4.5

Pros

Its are fantastic and the whole team at big change is just great and very helpful.
Capterra

Cons

Tracker lagging and the use of admin not being tailored to specifics.
Capterra

GetApp

Software Rating site

Overall

4.5

Pros

Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.
GetApp

Cons

Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.
GetApp

Software Advice

Software Rating site

Overall

4.5

Pros

The main thing is the reduction in admin time, both back office and time on site filling in job sheets.
Software Advice

Cons

The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.
Software Advice