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Oracle

Oracle

Field Service Software
3.8
Visit Website Oracle_wesite

About Oracle

Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings. With support for everything from call routing and asset management to onsite invoicing and mobile connectivity, it can also be easily integrated with other Oracle and third-party applications to create a comprehensive, multichannel service solution.... Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings. With support for everything from call routing and asset management to onsite invoicing and mobile connectivity, it can also be easily integrated with other Oracle and third-party applications to create a comprehensive, multichannel service solution. Read more

Oracle Overall Ratings

Overall
3.8
Popularity
4
Ease of use
5
Pricing score
3
Mobile App
3.5
Customer support
3
Features
4.6

Oracle Features

Oracle_Features Work order management
Oracle_Features Job Scheduling
Oracle_Features Job Dispatching
Oracle_Features Estimates & Quotes
Oracle_Features Billing & Invoicing
Oracle_Features Time Tracking
Oracle_Features Inventory Management
Oracle_Features GPS tracking and Live map routing
Oracle_Features Asset management/ Equipment management
Oracle_Features Contract management
Oracle_Features Expenses management
Oracle_Features Appointment management
Oracle_Features Audit management
Oracle_Features CRM (Lead/ Request/ Booking)
Oracle_Features Employee Time sheet
Oracle_Features Reporting & Analytics
Oracle_Features Job Automation or recurring
Oracle_Features Calendar with drag and drop
Oracle_Features Offline access for mobile app
Oracle_Features Customer web portal
Oracle_Features Customer mobile app
Oracle_Features Third party integration
Oracle_Features Call history/ Service history
Oracle_Features Electronic signature
Oracle_Features User access permission
Oracle_Features Reminder
Oracle_Features Custom Template (Email & job card)
Oracle_Features Purchase order supplier management
Oracle_Features Geofencing
Oracle_Features Multi Location Inventory

Oracle Ratings & Reviews By Trusted Site

Oracle_Capttera
Capterra
Software Rating site
Overall
5.0
Pros

The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module

Capterra
Cons

The tool needs specific resource for installation and configuration

Capterra
Oracle_get-app
GetApp
Software Rating site
Overall
5
Pros

The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module

GetApp
Cons

The tool needs specific resource for installation and configuration

GetApp
Oracle_G2
G2
Software Rating site
Overall
3.6
Pros

The most helpful thing is that it has a lot of features and options that can be implemented into your business

G2
Cons

The user interface complications and crashes a lot too many features all working at once

G2

Oracle frequently asked questions (FAQ)

No, Oracle Field Service does not offer an API for integration purposes.
Oracle Field Service is commonly used by mid-sized businesses and small businesses. These products are known for providing better value for money.
Oracle Field Service offers support through chat and a knowledge base.
Oracle Field Service exclusively supports the English language.

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