It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Capterra
Very disappointed with every customer interaction.
Capterra
The initial challenge is determining the depth at which to utilise this software most effectively. Whenever an organisation chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
Easy to bring technicians onto the system, most technicians are up & using system proficiently in 5 days or less.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
The cost per user is steep for small businesses.
GetApp
The user interface and design is straightforward and mostly easy to navigate
G2
I can oversee my workload, prioritize and update jobs as needed, and set filters to speed up visibility for my needs. I like the notifications that are what are really helpful for my day to day work schedule. Also, others on my team have visibility to my work load so we avoid doubling up doing the same job.
G2
Too many steps to get to one change. it could be simplified.
G2
I am still learning this program daily, so I can't specify anything I dislike. I constantly find little tricks that help streamline my personal needs and the companies. Occasionally on small tasks I feel that I spend more time entering data than I do just doing the work.
G2
