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Workwave vs ThermoGrid

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ThermoGrid vs Workwave

Workwave vs ThermoGrid Comparison

ThermoGrid vs Workwave Comparison

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About Software

Workwave
WorkWave is a leading field service management software designed for field businesses such as pest control, cleaning industry and plumbing. The GPS tracking feature provides accurate data of technicians' location, their tasks and work status, which has proved to be very effective in improving customer service and efficiency. The reporting and analytics tools of this software's mobile application help businesses to accurately analyze their performance and make informed decisions without any error. The user... Read more
ThermoGrid
ThermoGrid is a cloud-based field service software developed specifically for HVAC businesses. This software enables businesses to manage their workloads with special features such as lead generation, marketing, scheduling and dispatching, inventory management, payroll, and invoicing. The smart dispatching feature of this software automatically assigns the appropriate technician to a service location based on the technician's real-time location and expertise, thus improving customer experience. The GPS featu... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Customer Support
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pricing Score
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
NA
Ease of Use
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Popularity
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

Capterra
Pros

The ability to automate many of our daily tasks and customer touch points.

Capterra
Cons

Very disappointed with every customer interaction.

Capterra
Cons

I really wish we had found Thermogrid sooner.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.

GetApp
Pros

This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.

GetApp
Cons

They used to charge for every call to tech support but after complaints that was changed.

GetApp
Cons

We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

It keeps the technicians on task

Software Advice
Pros

It works great when you have service it is easy to use and learn even if your not a computer tech person.

Software Advice
Cons

The program could be more user friendly to get it set up

Software Advice
Cons

Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call.

Software Advice

Workwave vs. ThermoGrid Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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