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Workwave vs Synchroteam

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Synchroteam vs Workwave

Workwave vs Synchroteam Comparison

Synchroteam vs Workwave Comparison

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About Software

Workwave
WorkWave Service is an end-to-end field service management software system that is cloud-based, mobile-ready, and extremely easy to use. WorkWave Service equips you with a comprehensive set of simple tools that will help you manage your service business effectively.With a complete set of simple tools, WorkWave Service provides you the ability to manage your organization more effectively. The field service management tool WorkWave Service is best suited for experts in the cleaning, lawn, pest, HVAC, reside... Read more
Synchroteam
Synchroteam helps you manage mobile workforces efficiently, improve business procedures, and cut expenses. Scheduling, dispatch, calendar, work administration, reporting, CRM, inventory management, time tracking, invoicing, and Google maps are all available in Synchroteam. The software is ideal for SMBs, medium-sized businesses, and corporations in the HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, Security, and many more industries.... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.45/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pricing Score
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
NA
Ease of Use
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

Capterra
Pros

It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet.

Capterra
Cons

Very disappointed with every customer interaction.

Capterra
Cons

The bad part is you have to try the software to see how it works so you tie up hundreds of hours of inputting your data.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.

GetApp
Pros

This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.

GetApp
Cons

They used to charge for every call to tech support but after complaints that was changed.

GetApp
Cons

This error will cost me hundreds of hours and thousands of dollars to move my data.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

It keeps the technicians on task

Software Advice
Pros

Job reports are great to be able to go back on jobs and find out what was done and go over site pictures.

Software Advice
Cons

The program could be more user friendly to get it set up

Software Advice
Cons

Technicians are so limited in their permissions which is not ideal for empowered employees or small shops.

Software Advice
G2 img
G2
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

The user interface and design is straightforward and mostly easy to navigate

G2
Pros

Great for Automated Scheduling, Automatic Reminders, Calendar Management, Digital Signage, Document Management, Employee Databases, Employee Scheduling, Group Scheduling, Import/Export Data, Multi-Language, Reporting, Resource Management, and Task Management

G2
Cons

Too many steps to get to one change. it could be simplified.

G2
Cons

Need Mac however outsider Calendar Syncing, Accounting Integration, Client Website Integration, Email Integration, and Mobile Access are justified, despite all the trouble

G2

Workwave vs. Synchroteam Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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