It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
The software has been great and has performed as described. The integration team has been awesome as well.
Capterra
Very disappointed with every customer interaction.
Capterra
From a technician and management perspective the platform either does not record any of your information for the day because it failed to sync or it crashes and won't log you in on the day.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro
GetApp
It keeps the technicians on task
Software Advice
The Quote features and catalogue worked well
Software Advice
The program could be more user friendly to get it set up
Software Advice
Time entering, looking back on jobs, live time costing
Software Advice
The user interface and design is straightforward and mostly easy to navigate
G2
The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of each element of the app/program, it makes the communication within my division and clients much easier
G2
Too many steps to get to one change. it could be simplified.
G2
One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades
G2
