It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.
Capterra
Very disappointed with every customer interaction.
Capterra
LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
One of the best things that our organization enjoys is the ability to customize the software.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating.
GetApp
It keeps the technicians on task
Software Advice
We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.
Software Advice
The program could be more user friendly to get it set up
Software Advice
The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.
Software Advice
The user interface and design is straightforward and mostly easy to navigate
G2
I love the fact that with servman you can use it to sched appts, create jobs, save customer files, upload documents very easily.
G2
Too many steps to get to one change. it could be simplified.
G2
The only thing i dislike about servman is when the server is down, its down for awhile.
G2
