It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
Their system is very user friendly and I love the customization for their format.
Capterra
Very disappointed with every customer interaction.
Capterra
These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
I run a team of about 7 techs as of now and we have used many other softwares and this is by far the best. Customer service is friendly and helps you with every need.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
GetApp
It keeps the technicians on task
Software Advice
I like that everything can be managed in one spot.
Software Advice
The program could be more user friendly to get it set up
Software Advice
It's a bit overwhelming having features I don’t use, would be nice to have the option to have sections appear or not. Ex item/part
Software Advice
The user interface and design is straightforward and mostly easy to navigate
G2
The scheduling calendar and the employee time tracking with commission calculation is the most useful feature that saves me time.
G2
Too many steps to get to one change. it could be simplified.
G2
The calendar in mobile app will be useful.
G2
