Workwave vs ServiceTrade

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ServiceTrade vs Workwave

Workwave vs ServiceTrade Comparison

ServiceTrade vs Workwave Comparison

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3.1/5

Visit Website Workwave

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ServiceTrade

3.95/5

Visit Website ServiceTrade

About Software

Workwave

WorkWave Service is an end-to-end field service management software system that is cloud-based, mobile-ready, and extremely easy to use. WorkWave Service equips you with a comprehensive set of simple tools that will help you manage your service business effectively.With a complete set of simple tools, WorkWave Service provides you the ability to manage your organization more effectively. The field service management tool WorkWave Service is best suited for experts in the cleaning, lawn, pest, HVAC, reside... Read more

ServiceTrade

ServiceTrade is a leading field service software designed to empower service-based businesses to thrive. With a focus on streamlining operations, increasing efficiency, and boosting customer satisfaction, ServiceTrade offers a comprehensive solution for field service professionals. Key features include appointment scheduling, project management, workflow optimization, and centralised data management. It also provides tools for technicians to work more productively, make informed decisions, and enhance cu... Read more

Rating Comparisons

Overall

3.1/5

3.95/5

Features

4/5

3.5/5

Customer Support

3/5

4.7/5

Pricing Score

2.7/5

4.5/5

Mobile App

3.2/5

2.7/5

Ease of Use

2.9/5

4.5/5

Popularity

2.8/5

3.8/5

Pros and Cons

Capterra

3.1/5

4.6/5

Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra

Pros

They can just open the link and look at everything we wrote up. Our customers love the detail and the ease of use for approving quotes and for looking up their asset history on their own.
Capterra

Cons

Very disappointed with every customer interaction.
Capterra

Cons

It is a very complicated process that they hide during the demos.
Capterra

GetApp

3.1/5

4.6/5

Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp

Pros

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
GetApp

Cons

They used to charge for every call to tech support but after complaints that was changed.
GetApp

Cons

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
GetApp

Software Advice

3.1/5

4.6/5

Pros

It keeps the technicians on task
Software Advice

Pros

Service Trade is a valuable tool to help manage our business from intake to invoicing.
Software Advice

Cons

The program could be more user friendly to get it set up
Software Advice

Cons

I would like to see all the add on features (Parts Ledger & Timecard) to be accessed through the main software website/Mobile app. We also need affordable solutions to integrate with other 3rd party Facility Management Software. (Service Channel, Corrigo, Simple FM, Ecotrak).
Software Advice

2.9/5

4.5/5

Pros

The user interface and design is straightforward and mostly easy to navigate
G2

Pros

ST is a program with enormous customization and utilisation opportunities. The messaging to customers is very user friendly and provides a comprehensive experience.
G2

Cons

Too many steps to get to one change. it could be simplified.
G2

Cons

ST is such an open platform that there is a lack of best practices and requires purchasing additional support to customise things to your company. There is a constant roll out of new features that require you to constantly update your own practices, which is time consuming and costly.
G2