It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module
Capterra
Very disappointed with every customer interaction.
Capterra
The tool needs specific resource for installation and configuration
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
The tool needs specific resource for installation and configuration
GetApp
The user interface and design is straightforward and mostly easy to navigate
G2
The most helpful thing is that it has a lot of features and options that can be implemented into your business
G2
Too many steps to get to one change. it could be simplified.
G2
The user interface complications and crashes a lot too many features all working at once
G2
