It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
Very disappointed with every customer interaction.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
Easy to manage and very helpful everywhere (office, on a field)
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
Some features are on PC but not on mobile.
GetApp
It keeps the technicians on task
Software Advice
The ability to store everything together.
Software Advice
The program could be more user friendly to get it set up
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
The user interface and design is straightforward and mostly easy to navigate
G2
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
Too many steps to get to one change. it could be simplified.
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
