Workwave vs GorillaDesk

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GorillaDesk vs Workwave

Workwave vs GorillaDesk Comparison

GorillaDesk vs Workwave Comparison

Change

3.1/5

Visit Website Workwave

Change

GorillaDesk

4/5

Visit Website GorillaDesk

About Software

Workwave

WorkWave is a leading field service management software designed for field businesses such as pest control, cleaning industry and plumbing. The GPS tracking feature provides accurate data of technicians' location, their tasks and work status, which has proved to be very effective in improving customer service and efficiency. The reporting and analytics tools of this software's mobile application help businesses to accurately analyze their performance and make informed decisions without any error. The user... Read more

GorillaDesk

GorillaDesk is a modern field service software built on new and special technology. Which helps businesses operating in the field to manage their work orders better and efficiently. With this software, you can operate the field business without error by customizing the work order. Under this, you get a special facility to prioritize the work and assign tasks to the team members on time. This software is mainly developed for small, medium and large businesses, it is used to provide plumbing, pest control, HVA... Read more

Rating Comparisons

Overall

3.1/5

4/5

Features

4/5

3.9/5

Customer Support

3/5

4.8/5

Pricing Score

2.7/5

4.8/5

Mobile App

3.2/5

4.5/5

Ease of Use

2.9/5

4.8/5

Popularity

2.8/5

4.6/5

Pros and Cons

Capterra

3.1/5

4.8/5

Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra

Pros

I love working with this software. Their helpdesk is just amazing, I couldn't ask for anything more.
Capterra

Cons

Very disappointed with every customer interaction.
Capterra

Cons

After having a terrible experience with another software company, I was terrified to try anything else.
Capterra

GetApp

3.1/5

4.8/5

Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp

Pros

My experience has been great I purchased this when I first started my business and it’s been my best investment.
GetApp

Cons

They used to charge for every call to tech support but after complaints that was changed.
GetApp

Cons

The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.
GetApp

Software Advice

3.1/5

4.8/5

Pros

It keeps the technicians on task
Software Advice

Pros

It is very intuitive and easy to use. It has all the features we need for our technicians in one place. They are able to perform all of their daily functions from the app.
Software Advice

Cons

The program could be more user friendly to get it set up
Software Advice

Cons

As the Office Manager, I wish it had more reporting functions and we could pick and choose what extra features we wanted, instead of upgrading completely to pro. But I would not sacrifice my techs ease of use and functionality for my reporting.
Software Advice

2.9/5

4.9/5

Pros

The user interface and design is straightforward and mostly easy to navigate
G2

Pros

We didn’t have any business software, and researched many different options. We decided to go with GD and are 100% satisfied. The software exceeded our expectations and also saved up money and time. We have referred many others to GD since we started using it. The tech support is also extremely responsive and helpful if you have any questions.
G2

Cons

Too many steps to get to one change. it could be simplified.
G2

Cons

The only thing we dislike is that we didn’t start using GD sooner. We have only had connection issues but that is due to poor cellular service due to rural area.
G2