It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.
Capterra
Very disappointed with every customer interaction.
Capterra
The only problems we have had is with staff not being trained properly to use all the features.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
This is a great app for booking and client management and works really well with invoicing integration. Heaps of awesome features, would definitely recommend.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
On site information can be overwritten or falsified because the timer is manually started.
GetApp
It keeps the technicians on task
Software Advice
Customer detail provision, Timesheet report Audio feature
Software Advice
The program could be more user friendly to get it set up
Software Advice
It's buggy and has loads of problems, says it saves when I haven't, constantly freezing, kicking you out, and the customer service is hopeless and unhelpful.
Software Advice
The user interface and design is straightforward and mostly easy to navigate
G2
Really easy to import customers from accounting software or adding them manually. Job & staff planning is simple and can be made recurring indefinitely unlike most CSM software.
G2
Too many steps to get to one change. it could be simplified.
G2
Price is rather high but then you get what you pay for
G2
