Workwave vs Fieldpoint

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Fieldpoint vs Workwave

Workwave vs Fieldpoint Comparison

Fieldpoint vs Workwave Comparison

Change

3.1/5

Visit Website Workwave

Change

Fieldpoint

3.9/5

Visit Website Fieldpoint

About Software

Workwave

WorkWave is a leading field service management software designed for field businesses such as pest control, cleaning industry and plumbing. The GPS tracking feature provides accurate data of technicians' location, their tasks and work status, which has proved to be very effective in improving customer service and efficiency. The reporting and analytics tools of this software's mobile application help businesses to accurately analyze their performance and make informed decisions without any error. The user... Read more

Fieldpoint

Fieldpoint field service software is specially designed for industries like fire protection, electrical, HVAC and plumbing. This software includes many new technologies, which are quite different and better than other software. The software is specially designed to automate the field service business, maintain workflow and provide features that satisfy customers. Its advanced features help in making work easier for technicians like scheduling and dispatching. Apart from this, Fieldpoint has a collection of m... Read more

Rating Comparisons

Overall

3.1/5

3.9/5

Features

4/5

Customer Support

3/5

4.2/5

Pricing Score

2.7/5

3.8/5

Mobile App

3.2/5

4/5

Ease of Use

2.9/5

3.8/5

Popularity

2.8/5

3.7/5

Pros and Cons

Capterra

3.1/5

4.1/5

Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra

Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra

Cons

Very disappointed with every customer interaction.
Capterra

Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra

GetApp

3.1/5

4.1/5

Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp

Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp

Cons

They used to charge for every call to tech support but after complaints that was changed.
GetApp

Cons

The biggest problem is the connection with the server.
GetApp

Software Advice

3.1/5

4.1/5

Pros

It keeps the technicians on task
Software Advice

Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice

Cons

The program could be more user friendly to get it set up
Software Advice

Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice

2.9/5

4.0/5

Pros

The user interface and design is straightforward and mostly easy to navigate
G2

Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2

Cons

Too many steps to get to one change. it could be simplified.
G2

Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2