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Workwave vs FieldInsight

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FieldInsight vs Workwave

Workwave vs FieldInsight Comparison

FieldInsight vs Workwave Comparison

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About Software

Workwave
WorkWave is a leading field service management software designed for field businesses such as pest control, cleaning industry and plumbing. The GPS tracking feature provides accurate data of technicians' location, their tasks and work status, which has proved to be very effective in improving customer service and efficiency. The reporting and analytics tools of this software's mobile application help businesses to accurately analyze their performance and make informed decisions without any error. The user... Read more
FieldInsight
FieldInsight is a comprehensive field service and job management software designed specifically for HVAC, fire safety, heavy equipment, plumbing, and other service-based industries. The software allows users to easily schedule, assign, and track jobs, thereby increasing team productivity and saving time. The software allows generating accurate and professional bills and invoices, thereby simplifying and speeding up financial processes. The software provides various reports and analytics that give businesses ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Customer Support
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pricing Score
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
NA
Ease of Use
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Popularity
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

Capterra
Pros

Is overall features but also its configurability.

Capterra
Cons

Very disappointed with every customer interaction.

Capterra
Cons

Not enough people benefitting from its use!

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.

GetApp
Pros

easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products.

GetApp
Cons

They used to charge for every call to tech support but after complaints that was changed.

GetApp
Cons

They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

It keeps the technicians on task

Software Advice
Pros

The flexibility of the program - when we hit a roadblock fieldinsight team are great at offering a work around or adding as a new implement, offering customisation on a great monthly plan Customer service is awesome asset management.

Software Advice
Cons

The program could be more user friendly to get it set up

Software Advice
Cons

Only minor things, such as the consistency of where buttons are located or job search function for ongoing jobs/adding a job number to timesheets on mobile versions. Scheduler view is pretty easy and more versatile. Would love if the inventory system could be a bit more sophisticated with incoming and outgoing.

Software Advice

Workwave vs. FieldInsight Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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