Workwave vs FieldAx

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FieldAx vs Workwave

Workwave vs FieldAx Comparison

FieldAx vs Workwave Comparison

Change

3.1/5

Visit Website Workwave

Change

FieldAx

3.6/5

Visit Website FieldAx

About Software

Workwave

WorkWave is a leading field service management software designed for field businesses such as pest control, cleaning industry and plumbing. The GPS tracking feature provides accurate data of technicians' location, their tasks and work status, which has proved to be very effective in improving customer service and efficiency. The reporting and analytics tools of this software's mobile application help businesses to accurately analyze their performance and make informed decisions without any error. The user... Read more

FieldAx

FieldAx's smart scheduling feature assigns tasks to employees by scheduling them based on their location and availability. This helps businesses save time and resources. The software also features GPS-based real-time tracking, allowing businesses to keep a complete track of their field employees' location and activities. The software offers a dedicated portal for customers, where customers can view their service status, billing information, and upcoming appointments. It increases customer satisfaction by pro... Read more

Rating Comparisons

Overall

3.1/5

3.6/5

Features

4/5

2.8/5

Customer Support

3/5

5.0/5

Pricing Score

2.7/5

5.0/5

Mobile App

3.2/5

Ease of Use

2.9/5

5.0/5

Popularity

2.8/5

4.2/5

Pros and Cons

Capterra

3.1/5

5/5

Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra

Pros

This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules.
Capterra

Cons

Very disappointed with every customer interaction.
Capterra

Cons

It's all good. No doubt routing will be coming soon.
Capterra

GetApp

3.1/5

5/5

Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp

Pros

This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money.
GetApp

Cons

They used to charge for every call to tech support but after complaints that was changed.
GetApp

Cons

I can't even think of any cons for this software!
GetApp

Software Advice

3.1/5

5/5

Pros

It keeps the technicians on task
Software Advice

Pros

the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team
Software Advice

Cons

The program could be more user friendly to get it set up
Software Advice

Cons

the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!
Software Advice

2.9/5

5/5

Pros

The user interface and design is straightforward and mostly easy to navigate
G2

Pros

FieldAx's user interface is intuitive and easy to navigate, making it simple for both our office staff and field technicians to use. The great feature is the scheduling and dispatching module. It's really awesome.
G2

Cons

Too many steps to get to one change. it could be simplified.
G2

Cons

I haven't seen any issue in it hence for me there are no dislikes. However, its work order management system has helped us keep track of all tasks and service requests. We can easily create, track, and manage work orders, ensuring that nothing falls through the cracks.
G2