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Workwave vs FieldAx

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FieldAx vs Workwave

Workwave vs FieldAx Comparison

FieldAx vs Workwave Comparison

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About Software

Workwave
WorkWave Service is an end-to-end field service management software system that is cloud-based, mobile-ready, and extremely easy to use. WorkWave Service equips you with a comprehensive set of simple tools that will help you manage your service business effectively.With a complete set of simple tools, WorkWave Service provides you the ability to manage your organization more effectively. The field service management tool WorkWave Service is best suited for experts in the cleaning, lawn, pest, HVAC, reside... Read more
FieldAx
FieldAx is a cloud-based field service management solution tailored to companies of all sizes across various industries. This versatile platform, built on the Force.com framework, is specifically designed for professionals in the field service sector, including HVAC technicians, electricians, plumbers, pest control experts, roofers, and waste disposal services, among others. FieldAx encompasses a comprehensive set of tools for effective job scheduling, task management, and service tracking. FieldAx serves... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Customer Support
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Pricing Score
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
NA
Ease of Use
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Popularity
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

Capterra
Pros

This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules.

Capterra
Cons

Very disappointed with every customer interaction.

Capterra
Cons

It's all good. No doubt routing will be coming soon.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.

GetApp
Pros

This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money.

GetApp
Cons

They used to charge for every call to tech support but after complaints that was changed.

GetApp
Cons

I can't even think of any cons for this software!

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

It keeps the technicians on task

Software Advice
Pros

the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team

Software Advice
Cons

The program could be more user friendly to get it set up

Software Advice
Cons

the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!

Software Advice
G2 img
G2
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

The user interface and design is straightforward and mostly easy to navigate

G2
Pros

FieldAx's user interface is intuitive and easy to navigate, making it simple for both our office staff and field technicians to use. The great feature is the scheduling and dispatching module. It's really awesome.

G2
Cons

Too many steps to get to one change. it could be simplified.

G2
Cons

I haven't seen any issue in it hence for me there are no dislikes. However, its work order management system has helped us keep track of all tasks and service requests. We can easily create, track, and manage work orders, ensuring that nothing falls through the cracks.

G2

Workwave vs. FieldAx Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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