It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.
Capterra
Very disappointed with every customer interaction.
Capterra
This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
Make a mistake a
GetApp
It keeps the technicians on task
Software Advice
FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice
The program could be more user friendly to get it set up
Software Advice
I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice
The user interface and design is straightforward and mostly easy to navigate
G2
You can enter in inspection information and keep records for each customer.
G2
Too many steps to get to one change. it could be simplified.
G2
Does not allow you to enter in time from your technicians.
G2
