It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
How simple it is and how extreme lines the entire scheduling and job management process for our company.
Capterra
Very disappointed with every customer interaction.
Capterra
That this product was'nt released out sooner.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
Able to track my tech's daily schedule and routes, all communication can be handled through the app, estimate submission, photos, etc. I like that everything is in one place and I don't have to worry about emails, text messages, or excel to track our work.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
The reporting takes some getting used to.
GetApp
It keeps the technicians on task
Software Advice
Simple and easy to use. Sync with Quick Books. You can pull pretty much any report possible. I like color change after Work Order updated. I like to see who updated work order last and who created it. You can see all the communication from techs, dispatchers, accountants. I like how software send emails attaching supporting documents and pictures.
Software Advice
The program could be more user friendly to get it set up
Software Advice
Need training how to create and save filters to pull reports. Would want software send notifications if Work Order for some reason was revised after completion.
Software Advice
