It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
Ahead of the leading competitors while maintaining great, affordable pricing.
Capterra
Very disappointed with every customer interaction.
Capterra
Very poor customer service. They do not reply to complaints.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
Its to easy to accidentally delete an invoice. Picture quality is horrible.
GetApp
It keeps the technicians on task
Software Advice
The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
Software Advice
The program could be more user friendly to get it set up
Software Advice
Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times.
Software Advice
The user interface and design is straightforward and mostly easy to navigate
G2
The scheduling for the day can be displayed and navigated while simultaneously booking another job. Also the software updates in real time.
G2
Too many steps to get to one change. it could be simplified.
G2
The least helpful is the invoices get mixed up for the job displayed. If i look at an invoice then switch to a different job and look for their invoice, the last customer invoice i looked at will appear in this customer's job. It can be confusing, I have to open all invoices listed to find the one I'm looking for.
G2
