Workwave vs Commusoft

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Commusoft vs Workwave

Workwave vs Commusoft Comparison

Commusoft vs Workwave Comparison

Change

3.1/5

Visit Website Workwave

Change

Commusoft

4.5/5

Visit Website Commusoft

About Software

Workwave

WorkWave is a leading field service management software designed for field businesses such as pest control, cleaning industry and plumbing. The GPS tracking feature provides accurate data of technicians' location, their tasks and work status, which has proved to be very effective in improving customer service and efficiency. The reporting and analytics tools of this software's mobile application help businesses to accurately analyze their performance and make informed decisions without any error. The user... Read more

Commusoft

Commusoft is a comprehensive field service management software, its mobile app allows technicians to manage their tasks even without an internet connection. They can view important data, create documents, and complete tasks. The Contract Management feature helps businesses effectively manage service contracts, preventive maintenance (PPM), and service level agreements (SLAs). The CRM feature allows businesses to track potential customers (leads), service requests, and bookings. The Customer Mobile App allows... Read more

Rating Comparisons

Overall

3.1/5

4.5/5

Features

4/5

4.2/5

Customer Support

3/5

4.8/5

Pricing Score

2.7/5

4.6/5

Mobile App

3.2/5

4.7/5

Ease of Use

2.9/5

4.7/5

Popularity

2.8/5

4.5/5

Pros and Cons

Capterra

3.1/5

4.8/5

Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra

Pros

If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
Capterra

Cons

Very disappointed with every customer interaction.
Capterra

Cons

No real issues can be a bit slow but more likely our internet speeds.
Capterra

GetApp

3.1/5

4.8/5

Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp

Pros

Commusoft is a great tool for our business, great to use and great to operate.
GetApp

Cons

They used to charge for every call to tech support but after complaints that was changed.
GetApp

Cons

I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
GetApp

Software Advice

3.1/5

4.8/5

Pros

It keeps the technicians on task
Software Advice

Pros

Much-improved features and design compared to v3.
Software Advice

Cons

The program could be more user friendly to get it set up
Software Advice

Cons

Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.
Software Advice

2.9/5

4.8/5

Pros

The user interface and design is straightforward and mostly easy to navigate
G2

Pros

The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now.
G2

Cons

Too many steps to get to one change. it could be simplified.
G2

Cons

There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software.
G2