Workwave vs BuildOps

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BuildOps vs Workwave

Workwave vs BuildOps Comparison

BuildOps vs Workwave Comparison

Change

3.1/5

Visit Website Workwave

Change

BuildOps

3.9/5

Visit Website BuildOps

About Software

Workwave

WorkWave is a leading field service management software designed for field businesses such as pest control, cleaning industry and plumbing. The GPS tracking feature provides accurate data of technicians' location, their tasks and work status, which has proved to be very effective in improving customer service and efficiency. The reporting and analytics tools of this software's mobile application help businesses to accurately analyze their performance and make informed decisions without any error. The user... Read more

BuildOps

BuildOps is a comprehensive field service management (FSM) software designed specifically to meet the needs of commercial service contractors. BuildOps' electronic signature feature allows customers to digitally sign documents, reducing paperwork and speeding up processes. The inventory management feature allows businesses to keep a real-time eye on their stock levels and equipment status. The job scheduling feature allows technicians to manage appointments and tasks effectively. The job automation and recur... Read more

Rating Comparisons

Overall

3.1/5

3.9/5

Features

4/5

2.9/5

Customer Support

3/5

4.8/5

Pricing Score

2.7/5

4.5/5

Mobile App

3.2/5

Ease of Use

2.9/5

4.6/5

Popularity

2.8/5

3.9/5

Pros and Cons

Capterra

3.1/5

4.6/5

Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra

Pros

It's also improved by having excellent integrations with our accounting program.
Capterra

Cons

Very disappointed with every customer interaction.
Capterra

Cons

I want to be able to change the colours to indicate different types of jobs/work orders. Same with the drop down from the jobs tab.
Capterra

GetApp

3.1/5

4.6/5

Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp

Pros

Definitely a good value - nice offerings at the right price. Great experiences with customer service.
GetApp

Cons

They used to charge for every call to tech support but after complaints that was changed.
GetApp

Cons

It is difficult to access vendor information and for very large quotes BuildOps is more cumbersome.
GetApp

Software Advice

3.1/5

4.5/5

Pros

It keeps the technicians on task
Software Advice

Pros

We wanted a powerful Service and Construction software platform to run our $20M Aftermarket and Turnkey Services division and BuildOps fit our needs. We were excited to partner with an organisation that listens to our needs and incorporates those needs into their platform. They are a true partner.
Software Advice

Cons

The program could be more user friendly to get it set up
Software Advice

Cons

BuildOps does need to improve the Service Agreement module top to bottom. They are working on it and we are looking forward to the next iteration. Again, we have worked with the BuildOps Team to make the necessary improvements to the platform based on our experiences and they have listened. It's refreshing.
Software Advice

2.9/5

4.2/5

Pros

The user interface and design is straightforward and mostly easy to navigate
G2

Pros

More pros than cons that's for certain. Quoting alone has made my team way more effective. You can make adjustments, save them as templates, send them to customers, and check back to see who has accepted or who needs a call to follow up. We were spending SO MUCH time on quotes before and the new process saved the day.
G2

Cons

Too many steps to get to one change. it could be simplified.
G2

Cons

Get the team on consensus when you choose new software. We made it a requirement but I realise now that we didn't talk it through enough. Made training probably more difficult than it should have been.
G2