It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
It's also improved by having excellent integrations with our accounting program.
Capterra
Very disappointed with every customer interaction.
Capterra
I want to be able to change the colours to indicate different types of jobs/work orders. Same with the drop down from the jobs tab.
Capterra
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
Definitely a good value - nice offerings at the right price. Great experiences with customer service.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
It is difficult to access vendor information and for very large quotes BuildOps is more cumbersome.
GetApp
It keeps the technicians on task
Software Advice
We wanted a powerful Service and Construction software platform to run our $20M Aftermarket and Turnkey Services division and BuildOps fit our needs. We were excited to partner with an organisation that listens to our needs and incorporates those needs into their platform. They are a true partner.
Software Advice
The program could be more user friendly to get it set up
Software Advice
BuildOps does need to improve the Service Agreement module top to bottom. They are working on it and we are looking forward to the next iteration. Again, we have worked with the BuildOps Team to make the necessary improvements to the platform based on our experiences and they have listened. It's refreshing.
Software Advice
The user interface and design is straightforward and mostly easy to navigate
G2
More pros than cons that's for certain. Quoting alone has made my team way more effective. You can make adjustments, save them as templates, send them to customers, and check back to see who has accepted or who needs a call to follow up. We were spending SO MUCH time on quotes before and the new process saved the day.
G2
Too many steps to get to one change. it could be simplified.
G2
Get the team on consensus when you choose new software. We made it a requirement but I realise now that we didn't talk it through enough. Made training probably more difficult than it should have been.
G2
