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Workwave vs BigChange

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BigChange vs Workwave

Workwave vs BigChange Comparison

BigChange vs Workwave Comparison

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About Software

Workwave
WorkWave Service is an end-to-end field service management software system that is cloud-based, mobile-ready, and extremely easy to use. WorkWave Service equips you with a comprehensive set of simple tools that will help you manage your service business effectively.With a complete set of simple tools, WorkWave Service provides you the ability to manage your organization more effectively. The field service management tool WorkWave Service is best suited for experts in the cleaning, lawn, pest, HVAC, reside... Read more
BigChange
BigChange is the finished Job Management Platform that is assisting the field with adjusting businesses across the UK to win more work, assume command over their tasks and deliver winning customer encounters. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one easy to utilize and simple to coordinate platform, cloud-based platform. BigChange frees you from wasteful paper-based processes and the intr... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pricing Score
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
NA
Ease of Use
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

Capterra
Pros

Its are fantastic and the whole team at big change is just great and very helpful.

Capterra
Cons

Very disappointed with every customer interaction.

Capterra
Cons

Tracker lagging and the use of admin not being tailored to specifics.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.

GetApp
Pros

Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.

GetApp
Cons

They used to charge for every call to tech support but after complaints that was changed.

GetApp
Cons

Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

It keeps the technicians on task

Software Advice
Pros

The main thing is the reduction in admin time, both back office and time on site filling in job sheets.

Software Advice
Cons

The program could be more user friendly to get it set up

Software Advice
Cons

The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.

Software Advice

Workwave vs. BigChange Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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