Super simple and user friendly. Very easy to navigate through.
Capterra
Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Capterra
Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra
The initial challenge is determining the depth at which to utilise this software most effectively. Whenever an organisation chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Capterra
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp
Easy to bring technicians onto the system, most technicians are up & using system proficiently in 5 days or less.
GetApp
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp
The cost per user is steep for small businesses.
GetApp
The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2
I can oversee my workload, prioritize and update jobs as needed, and set filters to speed up visibility for my needs. I like the notifications that are what are really helpful for my day to day work schedule. Also, others on my team have visibility to my work load so we avoid doubling up doing the same job.
G2
Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2
I am still learning this program daily, so I can't specify anything I dislike. I constantly find little tricks that help streamline my personal needs and the companies. Occasionally on small tasks I feel that I spend more time entering data than I do just doing the work.
G2
