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Workiz vs Synchroteam

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Synchroteam vs Workiz

Workiz vs Synchroteam Comparison

Synchroteam vs Workiz Comparison

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About Software

Workiz
Workiz field service management software is designed to make the operations of small and medium-sized businesses easier. The software helps businesses automate, simplify and streamline their daily tasks, such as scheduling, invoicing, inventory management, reporting and customer communication. Workiz is useful for many different service professionals, such as locksmiths, electricians, plumbers, pest control, cleaning services and pest control businesses. Since the software is cloud-based, the special feat... Read more
Synchroteam
Synchroteam field service management software is a progressive and customizable solution for businesses that helps field businesses easily manage, track and automate their job operations. The software is specifically designed for businesses that want to scale their field services to make them more efficient, organized and customer-centric. The real-time location tracking feature of Synchroteam software allows managers to view the live location of field employees. This ensures that the job is done at the righ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.45/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Super simple and user friendly. Very easy to navigate through.

Capterra
Pros

It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet.

Capterra
Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.

Capterra
Cons

The bad part is you have to try the software to see how it works so you tie up hundreds of hours of inputting your data.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.

GetApp
Pros

This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.

GetApp
Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.

GetApp
Cons

This error will cost me hundreds of hours and thousands of dollars to move my data.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished

Software Advice
Pros

Job reports are great to be able to go back on jobs and find out what was done and go over site pictures.

Software Advice
Cons

trouble understanding the estimate vs job input.

Software Advice
Cons

Technicians are so limited in their permissions which is not ideal for empowered employees or small shops.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.

G2
Pros

Great for Automated Scheduling, Automatic Reminders, Calendar Management, Digital Signage, Document Management, Employee Databases, Employee Scheduling, Group Scheduling, Import/Export Data, Multi-Language, Reporting, Resource Management, and Task Management

G2
Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.

G2
Cons

Need Mac however outsider Calendar Syncing, Accounting Integration, Client Website Integration, Email Integration, and Mobile Access are justified, despite all the trouble

G2

Workiz vs. Synchroteam Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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