Super simple and user friendly. Very easy to navigate through.
Capterra
The software has been great and has performed as described. The integration team has been awesome as well.
Capterra
Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra
From a technician and management perspective the platform either does not record any of your information for the day because it failed to sync or it crashes and won't log you in on the day.
Capterra
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
GetApp
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro
GetApp
Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice
The Quote features and catalogue worked well
Software Advice
trouble understanding the estimate vs job input.
Software Advice
Time entering, looking back on jobs, live time costing
Software Advice
The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2
The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of each element of the app/program, it makes the communication within my division and clients much easier
G2
Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2
One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades
G2
