Workiz vs ServiceWorks

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ServiceWorks vs Workiz

Workiz vs ServiceWorks Comparison

ServiceWorks vs Workiz Comparison

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4.2/5

Visit Website Workiz

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ServiceWorks

3.6/5

Visit Website ServiceWorks

About Software

Workiz

Workiz field service management software is designed to make the operations of small and medium-sized businesses easier. The software helps businesses automate, simplify and streamline their daily tasks, such as scheduling, invoicing, inventory management, reporting and customer communication. Workiz is useful for many different service professionals, such as locksmiths, electricians, plumbers, pest control, cleaning services and pest control businesses. Since the software is cloud-based, the special feat... Read more

ServiceWorks

ServiceWorks is a comprehensive field service management software, specially designed for service-based businesses. This software helps businesses increase efficiency and productivity by automating various tasks and simplifying processes. The inventory management feature gives businesses full control over the status of their stock. This feature helps in tracking inventory in real-time, monitoring stock levels, and estimating order requirements. The multi-location inventory feature of ServiceWorks gives busin... Read more

Rating Comparisons

Overall

4.2/5

3.6/5

Features

4.2/5

4/5

Customer Support

4.5/5

4.1/5

Pricing Score

4.5/5

3.8/5

Mobile App

3.75/5

2.5/5

Ease of Use

4.5/5

3.6/5

Popularity

4.3/5

3.7/5

Pros and Cons

Capterra

4.6/5

3.8/5

Pros

Super simple and user friendly. Very easy to navigate through.
Capterra

Pros

Their system is very user friendly and I love the customization for their format.
Capterra

Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra

Cons

These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.
Capterra

GetApp

4.6/5

3.8/5

Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp

Pros

I run a team of about 7 techs as of now and we have used many other softwares and this is by far the best. Customer service is friendly and helps you with every need.
GetApp

Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp

Cons

When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
GetApp

Software Advice

4.6/5

3.8/5

Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice

Pros

I like that everything can be managed in one spot.
Software Advice

Cons

trouble understanding the estimate vs job input.
Software Advice

Cons

It's a bit overwhelming having features I don’t use, would be nice to have the option to have sections appear or not. Ex item/part
Software Advice

4.6/5

3.5/5

Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2

Pros

The scheduling calendar and the employee time tracking with commission calculation is the most useful feature that saves me time.
G2

Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2

Cons