Workiz vs RazorSync

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RazorSync vs Workiz

Workiz vs RazorSync Comparison

RazorSync vs Workiz Comparison

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4.2/5

Visit Website Workiz

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RazorSync

4.1/5

Visit Website RazorSync

About Software

Workiz

Workiz field service management software is designed to make the operations of small and medium-sized businesses easier. The software helps businesses automate, simplify and streamline their daily tasks, such as scheduling, invoicing, inventory management, reporting and customer communication. Workiz is useful for many different service professionals, such as locksmiths, electricians, plumbers, pest control, cleaning services and pest control businesses. Since the software is cloud-based, the special feat... Read more

RazorSync

RazorSync allows field service business owners to plan and manage field jobs, create on spot estimations and quotations, streamline payment processes, and make field work more manageable. With RazorSync, users can reduce manual billing and invoicing cycles, implore customer satisfaction, which eventually leads to earning more business revenue. With an intuitive mobile application, RazorSync, a cloud-based field service software offers field business management, customer request management, dispatching an... Read more

Rating Comparisons

Overall

4.2/5

4.1/5

Features

4.2/5

Customer Support

4.5/5

Pricing Score

4.5/5

4.3/5

Mobile App

3.75/5

3.9/5

Ease of Use

4.5/5

4.1/5

Popularity

4.3/5

4/5

Pros and Cons

Capterra

4.6/5

4.3/5

Pros

Super simple and user friendly. Very easy to navigate through.
Capterra

Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra

Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra

Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra

GetApp

4.6/5

4.3/5

Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp

Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp

Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp

Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp

Software Advice

4.6/5

4.3/5

Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice

Pros

Comprehensive CRM package at a reasonable price.
Software Advice

Cons

trouble understanding the estimate vs job input.
Software Advice

Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice

4.6/5

1.7/5

Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2

Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2

Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2

Cons