Super simple and user friendly. Very easy to navigate through.
Capterra
Love the scheduling of estimates and the ease to convert to an approved project. And the support team is top class.
Capterra
Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra
There have been several bugs and issues that go days unacknowledged and then take days to fix, meanwhile interrupting the flow of my business and causing errors for my customers.
Capterra
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp
I just like the ease of use and the organisation of it. Keeps me organised and helps me accomplish more
GetApp
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
GetApp
Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice
FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice
trouble understanding the estimate vs job input.
Software Advice
I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice
The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2
Great customer service. I also find the software very easy to use for my office staff and my employees in the field. Of course, we have some growing pains as we have been with a software company for several years now, But they have always been great about getting any problem we have corrected with in a timely manner.
G2
Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2
So the problems I have had would be with the Maintenance program feature which is a bit clumsy at the time but have grown leaps and bounds from when the maintenance side started.
G2
